Dedicated Enterprise Account Representative

21 hours ago

Marikina City, National Capital Region, Philippines beBeeClientSuccess Full time ₱1,000,000 - ₱1,200,000
Job Title

The Client Success Specialist will work exclusively with our largest enterprise account, ensuring they receive consistent high-quality support that strengthens relationships and drives retention.

About the Role

This is a relationship-focused, proactive client success and special project management role. The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional client experience while providing strong support and partnership to our internal team.

Key Responsibilities
  • Manage daily communications for our largest client, responding quickly to requests, questions, and needs.
  • Participate in client-facing meetings with our Client Success Manager.
  • Review and monitor account data and performance, regularly reviewing account performance metrics to ensure smooth management of the day-to-day client order experience.
  • Act as a subject matter expert on the client's standards and guidelines, ensuring expectations are met.
  • Use HubSpot to manage client interactions and track updates.
Qualifications
  • Fluency in English, both verbal and written.
  • Consistent access to high-speed internet and reliable equipment (laptop with camera and audio).
  • 2+ years of client-facing or account support experience (Enterprise SaaS or services industry preferred).

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