Expert Support Team Manager

2 days ago


Province of Palawan, Mimaropa, Philippines beBeeTechnicalLeader Full time ₱45,000 - ₱54,000
Job Title: Technical Leadership Position

Harris Computer seeks a skilled Technical Leader with experience in technical leadership, customer service, and process optimization.

The ideal candidate will have strong technical skills, excellent communication and problem-solving abilities, and the ability to lead and inspire a support team to deliver exceptional customer experiences.

Key Responsibilities:

  • Lead and motivate a support team to ensure top-notch client service
  • Manage escalations, monitor performance, and foster a culture of collaboration
  • Oversee customer support tickets, ensuring timely resolution and clear communication
  • Administer and optimize Salesforce, including training, reporting, and automation
  • Collaborate across departments to resolve complex challenges and improve processes

Requirements:



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