![Ventra Health](https://media.trabajo.org/img/noimg.jpg)
Trainer, Service Delivery
4 weeks ago
- Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
- The Trainer, Service Delivery at Ventra plays a vital role in onboarding new Ventra colleagues and educating our service delivery teams on processes required to serve our clients. The Trainer is responsible for delivering and assisting with the training programs that will improve the effectiveness and success of our colleagues. The Trainer will conduct regular training activities for new and existing colleagues to ensure ongoing excellence in our service delivery.
- Delivers and facilitates structured training and development programs and initiatives in support of the company's service delivery initiatives.
- Provides continual training support and facilitation, based upon service delivery observations.
- Provides observations and coaching requested by functional Learning & Development partners – and/or cross department leadership – specific to identified service performance gaps.
- Other responsibilities may include reporting on training metrics, service delivery observations and feedback, and other training administration work as required.
- Facilitate training for newly hired and existing colleagues of Ventra on specific processes and quality standards.
- Assistance with creating and updating training materials to address initial and ongoing training needs for service delivery.
- The Trainer will be a seasoned training professional, with Customer Service, Coding, AR, and/or call center experience.
- Bachelor's degree with an emphasis on education, healthcare, or related field.
- Three or more years of relevant experience, preferably in an international corporate setting.
- Healthcare and technology-focused experience strongly desired.
- Experience in working with virtual training solutions, such as Teams, Zoom, WebEx, etc.
- Fluent in English.
- Delivering education to new and incumbent Ventra colleagues.
- Developing, establishing, and conducting classroom-based and virtual classes via web conference tools.
- Developing presentations for classroom and web conferences using adult learning methods.
- Consistently updating management on progress of new colleague development and progress.
- Possess the ability to assimilate new information quickly.
- Use creativity to enhance classroom education and presentation materials.
- Articulate and utilize proper grammar in daily conversation and development of written materials.
- Strong organizational skills with ability to prioritize work, manage deadlines and adjust to business needs.
- Ability to act with a sense of urgency and manage multiple tasks and stringent deadlines.
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Understand and comply with company policies and procedures.
- Strong oral, written, and interpersonal communication skills.
We have other current jobs related to this field that you can find below
-
Team Lead Trainer
2 months ago
Philippines transcosmos Asia Philippines Inc. Full timeCompany Descriptiontranscosmos Asia Philippines Inc. is a subsidiary of transcosmos inc., headquartered in Japan. transcosmos combines people and technology to enhance the competitive strength of client companies by providing valuable services such as cost reduction services (e.g., contact center, back-office services for HR/Finance/Sales departments, order...
-
Customer Service Trainer
2 months ago
Philippines HCM Nexus Consulting Inc Full timeAbout the job Customer Service TrainerJob Summary:As a Customer Service Trainer, your primary responsibility is to design,implement, and deliver effective training programs for customer service agents.This roleinvolves facilitating training sessions, assessing performance, and contributing to theongoing development of the customer service team.Scope and...
-
Certified Fitness Trainer
1 month ago
Philippines The Evergreen Chapels (Pasig) Inc. Part timeJob Description:•Supporting the development and delivery of fitness programs.•Assisting members in reaching individual goals.•Assisting in maintaining and improving the goals of the organization.•Ensuring the safety of clients during training sessions.•Conducting an initial assessment of clients' body measurements.•Monitoring BMI on a regular...
-
Certified Fitness Trainer
1 month ago
Philippines The Evergreen Chapels (Pasig) Inc. Full timeJob Description:Supporting the development and delivery of fitness programs.Assisting members in reaching individual goals.Assisting in maintaining and improving the goals of the organization.Ensuring the safety of clients during training sessions.Conducting an initial assessment of clients' body measurements.Monitoring BMI on a regular basis.Motivating...
-
Clinical Trainer
2 months ago
Philippines Human Utilization Management Solution Full timeThis role is an open-end contract position with a hybrid work setup. Please apply only if you are amenable to these terms.The Clinical Trainer is responsible for developing and delivering training programs to onboarding nurses and other contractors joining the company, collaborating with subject matter experts to design curriculum, develop training...
-
Trainer
1 month ago
Philippines, Taguig SUTHERLAND GLOBAL COLLECTION SERVICES LLC Full timeCompany DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...
-
Senior Cardiac Technical Trainer
4 weeks ago
Philippines iRhythm Technologies, Inc. Full timeAbout iRhythm:iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for...
-
Technical Trainer/Writer
2 months ago
Philippines PILIPINAS TELESERV INC. Full timeTECHNICAL TRAINER/WRITERPrepare and conduct technical training programs for existing and new technical employeesPrepare training materials and classroom agenda. Create instructor materials (course outlines, background material, instructional materials, and training aids).Plan and direct classroom training, electronic learning, multimedia programs, and other...
-
Medical Coding Trainer
2 months ago
Philippines HCM Nexus Consulting Inc Full timeAbout the job Medical Coding Trainer - IP & OPJOB SUMMARYResponsible for ensuring that quality education and training areprovided to the associate. The Account trainer must have excellentknowledge of the account and actively coordinates with themanagement team (Operations, Training, and Quality) for updates todeliver quality results to clients. Account...
-
Delivery Driver
4 weeks ago
Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeQualifications High School Graduate With experience as delivery helperResponsibilities Assists truck driver during deliveries Loading and unloading of company products Responsible for Delivery Receipts, Collection Receipts and Sales Invoice. Perform other job related to his position as advised by superior
-
Live Host Trainer
2 months ago
Philippines Skintific PH Full timeResponsibilitiesTo develop and adapt training materials that align with company SOP and training needs analysis.To deliver product training to Host Livestream in line with the sales cycles and training priorities.To deliver induction and specific training to grow and develop the brand's Host Livestream.To organize annual regional motivation gathering for...
-
Product Trainer- Hardware
2 months ago
Taguig, Philippines Ventureslink Management Solutions Inc. Full timeJob Descriptions Developing and delivering training programs and materials Demonstrating the features, functions, and benefits of appliances and answering questions Mastery of Hafele Hardware product. Evaluate, provide suggestions for improvement Staying updated on the latest Hafele Hardware models, technologies, and industry trends Person in charge to...
-
Lead- Technical Trainer
2 months ago
Bicol Region, Philippines SUTHERLAND GLOBAL COLLECTION SERVICES LLC Full timeCompany DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...
-
Service Excellence Manager
2 months ago
Central Luzon, Philippines SUTHERLAND GLOBAL COLLECTION SERVICES LLC Full timeJob DescriptionService Excellence Leaders in this role get to:SupportService Delivery in achieving client and employee satisfaction while earning maximum potential in both the top and bottom-linethrough sustainable and repeatable actionsfollowing Sutherland's ModelLead projects and deliverQNI / CM Benefits for the programs assignedthrough DMAIC, Lean,...
-
Global Peace Operations Initiative
4 weeks ago
Philippines SINCERUS Full timeJob DescriptionSincerus is seeking a Sr. Staff Trainer for work in various Sub-Saharan African countries partnered with the US State Department's GPOI (Global Peace Operations Initiative) training program. GPOI has absorbed the Africa Contingency Operations Training and Assistance (ACOTA) program. GPOI manages the program under the Department of State's...
-
Technical Trainer
1 month ago
Philippines ALSTOM Transport Constructions Philippines Inc. Full timeAlstom är ledande isamhället mot ett framtid med låga koldioxidutsläpp och utvecklar och marknadsför mobilitetslösningar som ger en hållbar grund för framtidens transporter. Vår produktportfölj sträcker sig från höghastighetståg, tunnelbana, monorail och spårvagnar till integrerade system, skräddarsydda tjänster, infrastruktur, signaloch...
-
Trainer - Lead Development Unit (Hybrid)
1 month ago
Manila, Philippines Sprout Solutions Full timeWe are looking for a Lead Development Trainer to design and deliver educational and training programs for teams focused on Lead Generation, Prospecting, and Customer Service.The Lead Development Trainer's responsibilities include conducting skills gap analysis, preparing learning material, and evaluating results after each training session. For this role,...
-
Philippines, Quezon City IBM Solutions Delivery Full timeIntroductionThe infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these...
-
Service Delivery Manager
2 months ago
Philippines, Sur, Davao Cavista Full timeAt Cavista, our mission is to empower organizations with the world's best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requirements. Through world-class consultation, innovative IT solutions and personalized client...
-
Country Delivery Director
2 months ago
Philippines, Central Visayas IQ-EQ Full timeCompany DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job DescriptionJob Summary: You will be responsible for managing the performance of the delivery staff in such a...