Service Delivery Manager

At Cavista, our mission is to empower organizations with the world's best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requirements. Through world-class consultation, innovative IT solutions and personalized client...

Job Summary The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Service Delivery Manager who will establish and create strategies that will enhance processes and boost...

DetailsJob DescriptionJob Responsibilities Act as Single Point of Contact (SPOC) for client(s) Responsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO services Provide leadership, direction and coach/mentor team Implement, monitor and adhere to Best Practices Implement process improvements Manage...

JOB SUMMARY:As a Delivery Manager, you will play a crucial role in ensuring the successful delivery of projects, products, or services to clients. This is a client-facing role that requires exceptional stakeholder management skills. You will be responsible for overseeing the end-to-end delivery process, from project initiation to completion, ensuring that...

Responsibilities:Proactively recommends actions to maximize resource utilization and to reduce mean resolution time to customer issues. Thinks strategically and proactively to identify product and implementation issues and improvements, and continually communicates with the Leadership Team, offering solutions and taking ownership of problem resolution....

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

Location: Muntinlupa, Metro ManilaONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---POSITION TITLE: Service Delivery Ops Lead Senior ManagerWORK SETUP: Return to OfficeOverall PurposeManages US Retirement Services processes, such as participants & advisory services, plan services, and...

IntroductionThe infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these...

Delivery Manager is a person identified to have the knowledge, skills, and experience in operations management. The primary objective/goal of the Delivery Manager is to oversee and ensure a consistent high service performance delivery of the KYC services to the stakeholders through capacity planning and monitoring, data analytics, process refinement and...

Job SummaryThe Delivery Manager acts as the project manager for project activities within ITG scope. The Delivery Manager if applicable also acts as the facilitator for Agile development teams to ensure timely end-to-end project delivery. Directs development of the continuous delivery pipeline to improve delivery speed, quality and effort.Specific Duties &...

Job DescriptionService Excellence Leaders in this role get to:SupportService Delivery in achieving client and employee satisfaction while earning maximum potential in both the top and bottom-linethrough sustainable and repeatable actionsfollowing Sutherland's ModelLead projects and deliverQNI / CM Benefits for the programs assignedthrough DMAIC, Lean,...

Company DescriptionAcacia Hotel Davao is a 260-room property located in the heart of Metro Davao's booming trade, investment, and commerce industry. Our hotel features various amenities such as coffee shops, executive lounges, a pool bar, and 2 different restaurants. We also have 9 modern function rooms for conventions, corporate events, and special...

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the Philippines.About The OpportunityThe Support Delivery Manager is responsible for the day-to-day escalation and change management related to the support team organizational changes and activities. The SDM will partner with the Customer...

OVERALL FUNCTIONThe candidate is responsible for supporting the business teams in service management (SM). This covers the creation, setup and maintenance all needed SM documentation, reporting, service meetings and aligning demand for new and existing activities. This is a global bank-wide scope so the candidate will have continuously interactions with all...

Acts as a trusted advisor in service management related matters, representing the service delivery organization towards its customers and suppliers, while advising and supporting the (IT) (Area) Lead(s)(s) and the delivery organization in providing mature, reliant, secure, and compliant services throughout their entire lifecycle, and contributing to the...

Pay: Php40,000.00 - Php45,000.00 per monthThe ITSM Analyst plays a crucial role in enhancing the efficiency, effectiveness, and quality of services provided to customers, the business, and stakeholders. They are responsible for offering valuable insights into service performance, maintaining records, tracking key metrics, identifying areas for improvement,...

Pay: Php40,000.00 - Php45,000.00 per month The ITSM Analyst plays a crucial role in enhancing the efficiency, effectiveness, and quality of services provided to customers, the business, and stakeholders. They are responsible for offering valuable insights into service performance, maintaining records, tracking key metrics, identifying areas for improvement,...

Job Description:We are looking for a dependable and diligent individual to join our team as a Delivery Helper.As a Delivery Helper, your main task will be to support our delivery drivers in ensuring the safe and timely delivery of products to our customers.This position plays a crucial part in our logistics setup, and we are on the hunt for candidates who...

The Service Management Analyst is responsible for the process governance over ITSM Products for the organization, with the exception of Problem Management and Change Management. He/she is expected to be keen on reports generation and data analysis to effectively evaluate the performance of the respective service owners and recommend service improvement plans...