Admin Assistant

2 weeks ago


Philippines Quezon City AFNI Philippines Inc. Full time
Admin Assistant - Hospitality

Position Purpose:

Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation and smooth workflow in the Hospitality department.

Duties and Responsibilities:

  1. Manage Inventi tickets assigned to Hospitality.
  2. Update weekly inventory in Inventi tool
  3. Respond to emails, update trackers, and develop a filing system if needed
  4. Monitor employee productivity and provide documented feedback and coaching to HK and receptionist leads, as needed
  5. Create and maintain hospitality files such as augmentation request, supplies inventory, headcount and work schedules.
  6. Conduct weekly inspection of facilities using the monitoring form provided by HK/receptionist partner/s
  7. Facilitate team meetings and monthly FGD with personnel
  8. Coordinate and execute hospitality-related tasks during client visits
  9. Review receptionist and housekeeping personnel DTRs twice a month in line with agency payroll timelines
  10. Finalize and publish work schedules on a weekly basis.
  11. Assist manager on performance and employee development initiatives
  12. Assist in addressing feedback based on Focus Group Discussions
  13. Offer recommendations on process improvements
  14. Provide and present a weekly productivity report
  15. Perform other duties assigned by Hospitality Manager
Requirements
  • At least 2 years in College
  • Admin or reporting experience is preferred
  • Knowledgeable in MS Office applications
  • Excellent interpersonal and communication skills
  • Able to multi-task and has excellent prioritization skills
  • Strong organizational and planning skills
  • Flexible schedule with the ability to work nights, weekends, and holidays

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