Customer Service Support

Job description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. QUALIFICATIONS: - Must be 18 years of...

POSITION: CSR (VOICE)EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experienceWORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE: Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differential-HMO coverage for employee upon Day 1 and...

Job description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. QUALIFICATIONS: - Must be 18 years of...

POSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...

POSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...

Provide customer support and technical issue resolution via phone, email and other electronic mediums. Provide web-based training. Provide feedback on improvement opportunities based on current product behavior in the field. Diagnose and configure customer equipment to connect to server systems. Provide excellent customer service in all...

The Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SLA Management, to ensure rapid and successful resolution of issues, availability...

JOB PURPOSE: Serves as SPOC (Single-Point-Of-Contact) for all IT related concerns. Provides first level support and customer service on company supported computer applications and platforms. EDUCATION AND EXPERIENCE: Graduate of IT or any related 4-year course Willing to work on shifting schedule including holidays and Sundays Good communication skills (oral...

Your Tasks • Provides 1st to 2nd level Laptop/Desktop, Mobile and account support • Provide technology monitoring support including cyber security detection, analysis, reporting, and alerting. • Ensures team documentations for SOPs and technical documentations are updated. • Continually improve personal knowledge and skills relevant to current...

JOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers. JOB...

JOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers. JOB...

Employees in this role may be required to work overnight shifts and Philippines holidays. We are looking for people who... • have a creative attitude towards problem solving • set clear expectations with customers on next steps and then meet or exceed them • surprise and delight customers, even when problems are not solved quickly In this role you...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for aCustomer Support Advisorwho will be part of our Cambridge English Customer Support team. The job holder logs,...

An E-commerce Customer Service Associate assists customers with inquiries related to a Company’s products and services. Attend customer issues and resolve them in a timely manner. Interacts with a customer, with a variety of channels such as email and chat support. Responsible for customer interface, provides support for pre-selling and after-sales...

An E-commerce Customer Service Associate assists customers with inquiries related to a Company’s products and services. Attend customer issues and resolve them in a timely manner. Interacts with a customer, with a variety of channels such as email and chat support. Responsible for customer interface, provides support for pre-selling and after-sales...

Respond to customer and resolve technical complaints and concerns through various channels. Meet scorecard goals and KPIs set by HSNP and its client. Work on constant improvement by following coaching tips and instructions given during training and coaching sessions. Ensure that customer and client information remain confidential following Data Privacy Act....

About the Company:We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations.Job Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a...

An E-commerce Customer Service Associate assists customers with inquiries related to a Company’s products and services. Attend customer issues and resolve them in a timely manner. Interacts with a customer, with a variety of channels such as email and chat support. Responsible for customer interface, provides support for pre-selling and after-sales...

To fulfill aftersales needs of customers in the assigned territoryResponsible to maintain response time & uptime when providing services to customersResponsible for instruments installation and warranty service in the field.Responsible for billable service.Perform field service, maintenance and installation of instrumentation and the accessories.Provide...

"Customer Service Agent / With 30k Signing Bonus Manila CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: Work...