Service Desk Analyst

Responsibilities of Service Desk Analyst includes but are not limited to: â–ª Be part of the Noble's IT ServiceDesk and handle user contacts via phone/ email/chat regarding IT incidents and requests. â–ª Document user contact in the ITSM suite (ServiceNow) appropriately and process them as per standard operating procedures. â–ª Perform...

JOB PURPOSE: Serves as SPOC (Single-Point-Of-Contact) for all IT related concerns. Provides first level support and customer service on company supported computer applications and platforms. EDUCATION AND EXPERIENCE: Graduate of IT or any related 4-year course Willing to work on shifting schedule including holidays and Sundays Good communication skills (oral...

The Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SLA Management, to ensure rapid and successful resolution of issues, availability...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the worldâs most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the worldâs most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

The Senior Technical Analyst is responsible for all front-line interactions from Evolve IP clients to the Client Support Center. The ideal associate will provide quality first response to omnichannel client interactions, provide technical support, and achieve high client satisfaction. We are looking for associates who demonstrate our Vision, Motto, Core...

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of an international development finance institution, and they are looking for an experienced Senior IT Specialist well-versed in international service desk management, incident management, people management and other related duties. We are looking for a strategic IT...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

Position DescriptionEducation requirements• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any fieldKnowledge and skills• Good written and verbal communication skills in the Norwegian language• Good computer and IT technical skills• Solid analytical and problem solving skills• Good process...

Position Description Education requirements • At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field Knowledge and skills • Good written and verbal communication skills in the Norwegian language • Good computer and IT technical skills • Solid analytical and problem solving skills • Good...

• Responsible for the completion of Daily Operational Checklist • Provide end-users with technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products (via phone, remote access or desk-side) • Timely deployment and configuration of laptops, desktops, VoIP phones, smartphones,...

Definition: IT business analysts are experts in both business administration and information technology. Their primary responsibilities include liaising between IT and the executive branch, improving the quality of IT services, and analyzing business needs Call: We are looking for candidates with expertise in both information technology and business...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

The Incident Response Group (IRG) is a key team within Service Desk responsible for the incident management and other ITIL processes. The Incident Response Group Analyst delivers improved client experiences by managing the end to end incident management process and identifying and fixing process gaps, with the aim to deliver faster response times and quicker...

The Incident Response Group (IRG) is a key team within Service Desk responsible for the incident management and other ITIL processes. The Incident Response Group Analyst delivers improved client experiences by managing the end to end incident management process and identifying and fixing process gaps, with the aim to deliver faster response times and quicker...