Customer Service Associates
Found in: Talent PH A C2 - 1 week ago
An E-commerce Customer Service Associate assists customers with inquiries related to a Company’s products and services. Attend customer issues and resolve them in a timely manner. Interacts with a customer, with a variety of channels such as email and chat support. Responsible for customer interface, provides support for pre-selling and after-sales transactions.Duties & Responsibilities:● Handle customer inquiries/complaints through email and live chat to provide answers and solutions on processes, products, and services.● Knowledgeable of the product features and their benefits.● Understand the online shopping process and order management.● Adherence to service standards to sustain customer satisfaction.● Serve as the first point of contact for inter-department concerns and customer feedback within an acceptable time frame ● Prepares collaborative reports for documentation (collab file and refund)● Elevate or escalate critical issues to Supervisor for further evaluation and review.Functional Competencies: - Product Knowledge- Analyzing information- Customer Focus- Data and Entry skills- Reporting skillsJob Qualifications:- Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management or equivalent.- Experience and background in Customer Service is a plus.- Communication Skills, Demonstrate Customer centric attitude, with problem solving skills- Willing to work at Malate, Manila- Full-Time position available and can start by January.
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Customer Service Associates
2 weeks ago
Manila, Philippines Primer Group of Companies Full timeAn E-commerce Customer Service Associate assists customers with inquiries related to a Company’s products and services. Attend customer issues and resolve them in a timely manner. Interacts with a customer, with a variety of channels such as email and chat support. Responsible for customer interface, provides support for pre-selling and after-sales...
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Customer Service Associates
Found in: Whatjobs PH C2 - 2 weeks ago
Manila, Philippines Primer Group of Companies Full timeAn E-commerce Customer Service Associate assists customers with inquiries related to a Company’s products and services. Attend customer issues and resolve them in a timely manner. Interacts with a customer, with a variety of channels such as email and chat support. Responsible for customer interface, provides support for pre-selling and after-sales...
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Customer Service Associate
Found in: Talent PH S2 - 2 weeks ago
Manila, Philippines FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues...
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Customer Service Associate
Found in: beBee jobs PH - 1 week ago
Manila, National Capital Region, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues...
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CSR Ortigas
Found in: Talent PH A C2 - 1 week ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE)EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experienceWORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE: Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differential-HMO coverage for employee upon Day 1 and...
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Sagility Bridgetowne
1 week ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...
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Sagility Bridgetowne
Found in: Whatjobs PH C2 - 1 week ago
Manila, Philippines Customer Service Representative Full timePOSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...
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Customer Service Associate
Found in: beBee S PH - 2 weeks ago
Manila, Philippines FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues...
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Customer Service Associate
1 week ago
Philippines, Manila FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues...
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Customer Service Associate
Found in: Talent PH S2 - 1 week ago
Manila, Philippines HS Hiring Solutions, Inc. Full timeWe are a recruitment firm committed to helping individuals achieve their career goals by helping them get opportunities for employment.The RoleCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting...
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Customer Service Associate
1 week ago
Manila, Philippines HS Hiring Solutions, Inc. Full timeWe are a recruitment firm committed to helping individuals achieve their career goals by helping them get opportunities for employment.The RoleCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting...
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Customer Success Associate
Found in: Talent PH S2 - 1 week ago
Manila, Philippines BarBooks Full timeAbout BarBooks We are BarBooks, a Sydney, Australia, based legal tech company. We provide leading Practice Management Software for barristers. We are the largest provider in Australia and are rapidly expanding globally. We have helped thousands of legal professionals save time and money managing their practices so that they can focus on what they do best,...
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Customer Success Associate
Found in: Talent PH S2 - 2 weeks ago
Manila, Philippines Hive Health (YC S21) Full time???????? Hi! We're Hive HealthAbout UsAbout the RoleAs a Customer Success Associate within the Medical Operations team, you will interact with our patients to address their concerns and inquiries related to availment of their Hive Health plan benefits. You will also be involved in identifying avenues for health plan policy improvements and developing...
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Service Crew
Found in: Talent PH A C2 - 23 hours ago
Manila, Philippines TOPSERVE SERVICE SOLUTIONS INC. Full timeA. Job SummaryService Crew members prepare and serve food, process customer payments, and provide customer service. Service crew members work within the restaurant itself, and do not travel outside the property to perform their regular work duties.B. Duties and Responsibilities•Service Crew members prepare and serve food, process customer payments, and...
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Customer Success Associate
1 week ago
Philippines, Manila BarBooks Full timeAbout BarBooks We are BarBooks, a Sydney, Australia, based legal tech company. We provide leading Practice Management Software for barristers. We are the largest provider in Australia and are rapidly expanding globally. We have helped thousands of legal professionals save time and money managing their practices so that they can focus on what they do best,...
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Customer Success Associate
1 week ago
Philippines, Manila Hive Health (YC S21) Full time???????? Hi! We're Hive HealthAbout UsAbout the RoleAs a Customer Success Associate within the Medical Operations team, you will interact with our patients to address their concerns and inquiries related to availment of their Hive Health plan benefits. You will also be involved in identifying avenues for health plan policy improvements and developing...
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Customer Service Supervisor 1
7 days ago
Taguig, Manila, Philippines Willis Towers Watson Full timeThe RoleProvide role model leadership for Customer Service Representatives Ensure schedules are communicated and performed accordingly by CSRsEnsure established practices and work processes, tools and methodologies are being utilizedCoordinate staffing with various Service Center Managers Assist in training and developing associates in the Customer Service...
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Service Crew
1 day ago
manila city, Philippines TOPSERVE SERVICE SOLUTIONS INC. Full timeA. Job Summary Service Crew members prepare and serve food, process customer payments, and provide customer service. Service crew members work within the restaurant itself, and do not travel outside the property to perform their regular work duties. B. Duties and Responsibilities • Service Crew members prepare and serve food, process customer...
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Service Crew
Found in: Whatjobs PH C2 - 14 hours ago
manila city, Philippines TOPSERVE SERVICE SOLUTIONS INC. Full timeA. Job Summary Service Crew members prepare and serve food, process customer payments, and provide customer service. Service crew members work within the restaurant itself, and do not travel outside the property to perform their regular work duties. B. Duties and Responsibilities • Service Crew members prepare and serve food, process customer...
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manila, Philippines Neksjob Full timeJob Description Job description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: - At...