Technical Support Representative

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution...

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution...

Graduate of any bachelor's degree in Information Technology, Computer Science or a related field. Good verbal and written communication skills. Advanced technical knowledge and troubleshooting skills. Amenable to work as soon as possible. Open for Fresh Graduate or with 1-2 years experience in Technical Support.

Provide customer support and technical issue resolution via phone, email and other electronic mediums. Provide web-based training. Provide feedback on improvement opportunities based on current product behavior in the field. Diagnose and configure customer equipment to connect to server systems. Provide excellent customer service in all...

Responsibilities:The System Service Staff/Technical Support reports directly to the Service Delivery Manager for the Traffic SystemThe System Service Staff/Technical Support is responsible for Toll Equipment preventive maintenance, Troubleshooting, System Diagnosis and Resolution, Toll Equipment Inventory, Health Monitoring, and Toll Systems operational BAU...

DUTIES AND RESPONSIBILITIES:Windows OS for desktop and laptop support Desktop application support Windows AD access management Call and e-mail management Queries and IT related questions IT Communications management Alerts and escalation Oracle password reset Users IT asset information entry verification QUALIFICATIONS:Bachelors in computer...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

In this role, you will: • Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication • Perform routine tasks such as answering inquiries, resolving problems, and...

Qualifications: - Bachelor's degree in Electronics Engineering, Computer Engineering, or a related field. - Strong understanding of technical concepts and ability to communicate them effectively to both technical and non-technical audiences. - Excellent problem-solving skills and ability to think critically under pressure. - Outstanding interpersonal and...

Qualifications: - Bachelor's degree in Electronics Engineering, Computer Engineering, or a related field. - Strong understanding of technical concepts and ability to communicate them effectively to both technical and non-technical audiences. - Excellent problem-solving skills and ability to think critically under pressure. - Outstanding interpersonal and...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

Technical Operations Analyst (Operations Engineer)Incident and Problem Support• Provide 2nd level support to incidents/problems escalated by level 1 support. • Perform code level investigation/troubleshoot of incidents and problems and implement code changes in a highly technical environment.• Investigate, diagnose and report software defects to build...

• Is specialized in at least one application area and in integrating this application area with other functional areas of the solution. • Acts as coach in one or more project teams and monitors the technical side as well as the progress of the project. • Has in-depth knowledge of the total SAP methodology and / or alternative innovative project...

The Senior Technical Analyst is responsible for all front-line interactions from Evolve IP clients to the Client Support Center. The ideal associate will provide quality first response to omnichannel client interactions, provide technical support, and achieve high client satisfaction. We are looking for associates who demonstrate our Vision, Motto, Core...

Encora is on the look-out for Technical Consultant (SAP ABAP) to join our Team. Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count...

DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...

Description:Successful candidates will provide efficient technical support to one of the leading internet provider in the US. Functions may include troubleshooting DSL modem, providing assistance to internet connection problem and resolve other technical issues experienced by the customer.Duties and Responsibilities:Qualifications:At least college level...

JOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers. JOB...

JOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers. JOB...