Service Desk Manager

JOB PURPOSE: Serves as SPOC (Single-Point-Of-Contact) for all IT related concerns. Provides first level support and customer service on company supported computer applications and platforms. EDUCATION AND EXPERIENCE: Graduate of IT or any related 4-year course Willing to work on shifting schedule including holidays and Sundays Good communication skills (oral...

Your Tasks • Provides 1st to 2nd level Laptop/Desktop, Mobile and account support • Provide technology monitoring support including cyber security detection, analysis, reporting, and alerting. • Ensures team documentations for SOPs and technical documentations are updated. • Continually improve personal knowledge and skills relevant to current...

Responsibilities of Service Desk Analyst includes but are not limited to: â–ª Be part of the Noble's IT ServiceDesk and handle user contacts via phone/ email/chat regarding IT incidents and requests. â–ª Document user contact in the ITSM suite (ServiceNow) appropriately and process them as per standard operating procedures. â–ª Perform...

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of an international development finance institution, and they are looking for an experienced Senior IT Specialist well-versed in international service desk management, incident management, people management and other related duties. We are looking for a strategic IT...

About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our...

About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the worldâs most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the worldâs most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

Main Purpose of the Role: The Incident/Problem Manager owns and champions the Incident & Problem Management process that will be used across DFIT service operations and serve as a prescribed best practice framework for Country IT to adapt. Furthermore, the manager is responsible for overseeing the governance and driving the cadence of activities, involving...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

• Responsible for the completion of Daily Operational Checklist • Provide end-users with technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products (via phone, remote access or desk-side) • Timely deployment and configuration of laptops, desktops, VoIP phones, smartphones,...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

Job DescriptionAbout the Client:Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partners, and ensuring mutual success. With a commitment to proactive and responsive support,...

Job DescriptionAbout the Client:Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partners, and ensuring mutual success. With a commitment to proactive and responsive support,...

Position DescriptionEducation requirements• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any fieldKnowledge and skills• Good written and verbal communication skills in the Norwegian language• Good computer and IT technical skills• Solid analytical and problem solving skills• Good process...

Position Description Education requirements • At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field Knowledge and skills • Good written and verbal communication skills in the Norwegian language • Good computer and IT technical skills • Solid analytical and problem solving skills • Good...

Position Description Education requirements • At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field Knowledge and skills • Good written and verbal communication skills in the Norwegian language • Good computer and IT technical skills • Solid analytical and problem solving skills • Good...