Technical Support

Graduate of any bachelor's degree in Information Technology, Computer Science or a related field. Good verbal and written communication skills. Advanced technical knowledge and troubleshooting skills. Amenable to work as soon as possible. Open for Fresh Graduate or with 1-2 years experience in Technical Support.

Provide customer support and technical issue resolution via phone, email and other electronic mediums. Provide web-based training. Provide feedback on improvement opportunities based on current product behavior in the field. Diagnose and configure customer equipment to connect to server systems. Provide excellent customer service in all...

Respond to customer and resolve technical complaints and concerns through various channels. Meet scorecard goals and KPIs set by HSNP and its client. Work on constant improvement by following coaching tips and instructions given during training and coaching sessions. Ensure that customer and client information remain confidential following Data Privacy Act....

DUTIES AND RESPONSIBILITIES:Windows OS for desktop and laptop support Desktop application support Windows AD access management Call and e-mail management Queries and IT related questions IT Communications management Alerts and escalation Oracle password reset Users IT asset information entry verification QUALIFICATIONS:Bachelors in computer...

Microsoft Certified Professional  hands-on experience with Office 365 services technical troubleshooting through Modern Support  Expert with the navigation and settings of all the Office 365 Services (Office 365 Admin Portal and Admin Centers, Billing, SharePoint Online, Outlook Web App, OneNote, OneDrive for Business, Office 365 Applications, etc.)...

The ideal associate will provide quality first response to omnichannel client interactions, provide technical support, and achieve high client satisfaction. We are looking for associates who demonstrate our Vision, Motto, Core Values, and have a High EQ. Client-Centric: Being passionate, caring, and empathetic while delivering World Class CX Accountability:...

Qualifications: - Bachelor's degree in Electronics Engineering, Computer Engineering, or a related field. - Strong understanding of technical concepts and ability to communicate them effectively to both technical and non-technical audiences. - Excellent problem-solving skills and ability to think critically under pressure. - Outstanding interpersonal and...

Qualifications: - Bachelor's degree in Electronics Engineering, Computer Engineering, or a related field. - Strong understanding of technical concepts and ability to communicate them effectively to both technical and non-technical audiences. - Excellent problem-solving skills and ability to think critically under pressure. - Outstanding interpersonal and...

Technical Operations Analyst (Operations Engineer)Incident and Problem Support• Provide 2nd level support to incidents/problems escalated by level 1 support. • Perform code level investigation/troubleshoot of incidents and problems and implement code changes in a highly technical environment.• Investigate, diagnose and report software defects to build...

• Is specialized in at least one application area and in integrating this application area with other functional areas of the solution. • Acts as coach in one or more project teams and monitors the technical side as well as the progress of the project. • Has in-depth knowledge of the total SAP methodology and / or alternative innovative project...

The Senior Technical Analyst is responsible for all front-line interactions from Evolve IP clients to the Client Support Center. The ideal associate will provide quality first response to omnichannel client interactions, provide technical support, and achieve high client satisfaction. We are looking for associates who demonstrate our Vision, Motto, Core...

Encora is on the look-out for Technical Consultant (SAP ABAP) to join our Team. Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count...

Company DescriptionMacrologic Diversified Technologies Inc. is an innovative IT company with cutting-edge capabilities across primary industries. Macrologic offers a wide range of applications and strategies to address any client's needs, utilizing a Systems Integration model. With its presence in the country's key regions, the company leads in local cloud...

DescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...

JOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers. JOB...

JOB OVERVIEW:To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers. JOB...

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for a Technical Support Analyst who will be part of our Global Technical Support team based in Manila. This team is...

L3 Avaya (telephony) Support Analyst Operations and maintenance (Level 3 and 4 resources - temporary 1 2 years while we do our migration, to support the Avaya environment) Extensive experience on Avaya on prem back end systems (for ex: CMS, AMS, AEM, AEP, Client).Experience in general maintenance and operations work (ex: system or server upgrades,...

Responsibilities: • Develop, configure, and support Maximo • Work with the Solution Architect and/or Business Analyst to translate the customer requirements into a Maximo solution • Develop, deploy and test custom codes using Maximo Framework • Develop and support interfaces required for various interactions between Maximo and other systems such...