Technical Sales Support

2 months ago


Quezon City Metro Manila, Philippines SYSTECH LIGHTING & CONTROL INC Full time

Qualifications:
- Bachelor's degree in Electronics Engineering, Computer Engineering, or a related field.
- Strong understanding of technical concepts and ability to communicate them effectively to both technical and non-technical audiences.
- Excellent problem-solving skills and ability to think critically under pressure.
- Outstanding interpersonal and communication skills, with the ability to build rapport with customers and internal teams.
- Detail-oriented with excellent organizational skills and ability to manage multiple priorities effectively.
- Proficiency in relevant software and tools (e.g., Microsoft PowerPoint Presentation, Excel, and Word)
- Ability to travel occasionally for customer visits and product events (if applicable).

Key Responsibilities:
- Provide technical expertise and support to the sales team during all stages of the sales process.
- Respond promptly and accurately to technical inquiries from customers, addressing their questions and concerns effectively.
- Collaborate with the product development team to understand product capabilities and provide feedback based on customer
requirements.
- Create and maintain technical documentation, sales materials, and training resources for internal and external stakeholders.
- Assist in the development of sales strategies and contribute to the achievement of sales targets.
- Act as a liaison between sales, marketing, and product development teams, ensuring seamless communication and alignment of
goals.
- Provide post-sales support, including troubleshooting technical issues and coordinating with the appropriate teams to resolve
customer problems.
- Stay updated on industry trends, competitor products, and emerging technologies to provide insights and recommendations to the
sales team.



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