Customer Support Engineer
3 weeks ago
- Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.
- Customer Support Engineers are also responsible for creating and presenting technical documentations to the customers such as, but not limited to, Incident Report, Root Cause Analysis, Method of Procedure
- Customer Support Engineers will handle the following principals such as, but not limited to: Cisco, Fortinet
- Candidates must possess a Bachelor's/College Degree in ECE, Computer Engineering, Computer Science, IT or equivalent.
- Candidates must have at least a 1-year experience deploying, administering, or troubleshooting security solutions.
- Fortinet NSE4, NSE5, Cisco CCNA, CCNP Security, Cisco Certified Specialist – Security Core is an advantage.
- Must have working knowledge of security solutions from Cisco, Fortinet or equivalent brand.
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Customer Support Engineer
3 weeks ago
Philippines Universal Access and Systems Solutions Inc. Full timeYour End-to-End IT Solutions PartnerThe RoleJob OverviewCustomer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.Customer Support Engineers are also responsible for creating and...
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Customer Support Engineer
2 weeks ago
Quezon City, Philippines Outsourced Full timeJob SummaryComfortable with Microsoft Exchange, Active Directory, other e-mail related systems, as well as networking fundamentals.Job DescriptionThis role is based within the Service Delivery team here at Manila. We're looking for an exceptional person with a solid technical background and sharp troubleshooting skills to provide support for the Company's...
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Senior Customer Support Engineer
3 weeks ago
Philippines, Manila Revvity Full timeTo fulfill aftersales needs of customers in the assigned territoryResponsible to maintain response time & uptime when providing services to customersResponsible for instruments installation and warranty service in the field.Responsible for billable service.Perform field service, maintenance and installation of instrumentation and the accessories.Provide...
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Technical Support Engineer
2 weeks ago
Philippines, Taguig GSS PH Full timeRequired Qualifications.3 yrs. or more in a customer facing role working with enterprise Workspace clients5 yrs. or more direct experience working in a technical role (engineering, support, technical consulting)Excellent verbal and written communication skills to create documentation (docs, sheets) and be able to use terminology to suit customer and...
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Customer Support Representative
3 weeks ago
Philippines Accelevents Full timeCompany DescriptionAccelevents is a comprehensive event management platform that offers a one-stop solution for organizing virtual, hybrid, and in-person events. With an emphasis on ease of use, our platform combines enterprise-grade capabilities with advanced data security to streamline the event planning process. Trusted by 12,500 organizations worldwide,...
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Project Support Engineer
4 weeks ago
Central Visayas, Philippines AvePoint Full timeCompany DescriptionAvePoint is a leading provider of solutions for optimizing SaaS operations and securing collaboration. With over 17,000 customers worldwide, our advanced platform helps modernize the digital workplace across Microsoft, Google, Salesforce, and other collaboration environments. We have a global channel partner program with over 3,500 managed...
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Technical Support Engineer
3 weeks ago
Philippines NovaSource Power Services Full timeAbout NovaSourceNovaSource Power Services is the new service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients' renewables goals around the world.To serve our clients, we invest into our people. On...
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Sr. IT Support Engineer
3 weeks ago
Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Sr. IT Support Engineer.The Sr. IT Support Engineer assumes a leadership role in the maintenance and configuration of advanced technology infrastructure, including Network Video Recorders, cameras, audio devices, and networking equipment. This position requires a high level of...
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Customer Support Analyst
4 weeks ago
Philippines eTeam, Inc. Full timePosition :Customer Support AnalystSalary - 65,000Location: BGC TAGUIGContract - 6months Possible to absord base on performanceQualification1. Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology.2.Experience with different channels of support, including voice, email and messaging.3.Phenomenal...
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Customer Support Associate
3 weeks ago
Taguig, Philippines Lone Wolf Technologies Full timeABOUT LONE WOLFWe're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from day one.With the diverse landscape of the real estate industry, we want diverse talent! We...
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Application Support Engineer
4 weeks ago
Quezon City, Philippines MicroSourcing Full timeJob Description: The Application Support Engineer is a part of the support team, which is mainly responsible for monitoring, and maintaining the Centroid systems across multiple client setups. The role involves responding to clients' queries and troubleshooting any issues or concerns related to the systems. Additionally, the job requires planning,...
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Technical Support Engineer
6 days ago
Philippines, Taguig Transnational E-Business Solutions, Inc Full timeCompany DescriptionTransnational E-Business Solutions, Inc (TESI) is a full ICT (Information and Communications Technology) Solutions Provider and proud member of Transnational Diversified Group (TDG). TESI specializes in offering end-to-end business solutions tailored to the requirements of organizations in various industries such as Travel, Ship Manning,...
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Customer Support Advisor
6 days ago
Manila, Philippines Cambridge University Press & Assessment | Manila Full timeDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for aCustomer Support Advisorwho will be part of our Cambridge English Customer Support team. The job holder logs,...
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Customer Support Agent
3 weeks ago
Philippines, Manila Capital Recruit Full timeAbout the Company:We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations.Job Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a...
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Technical Support Engineer
4 weeks ago
Central Visayas, Philippines Supporting Enterprises Full timeJob Details:22k Salary OfferHybrid SetupWith HMOWith a 20k Signing bonus! Job Requirements: Strong understanding of API integration, with hands-on experience in API troubleshooting and problem resolution. Proficiency in HTML, CSS, and JavaScript to effectively analyze and address customer issues related to web technologies. Minimum 1-2 years of proven...
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Technical Support Engineer
3 weeks ago
Taguig, Philippines Medtronic Cardiac and Vascular Full timeCareers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.The Contact Centre and Virtual Assistant Team support and develop the effective transition of operational...
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L1 Customer Support Specialist
6 days ago
Manila, Philippines KNAK AI Full timeOverviewAs an L1 Customer Support Specialist at KNAK AI Solutions, you will be an integral part of our client support team, dedicated to ensuring efficient resolution of Level 1 support tickets and enhancing customer satisfaction for our client, HappyCo. This role requires excellent communication skills, a keen eye for detail, and a strong commitment to...
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Customer Support Administrator
3 weeks ago
Philippines, Cagayan Valley Encora Inc. Full timeEncora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We count with 16 global offices and 25 innovation labs.Our Software Engineering experts...
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Customer Support Analyst
2 weeks ago
Philippines EMAPTA Full timeJob DescriptionResponsibilities:Conduct accurate customer verification inquiries through various channels (voice and non-voice).Respond promptly and accurately to customer and supplier verification inquiries (both inbound and outbound).Assist the CSM team with customer vetting, qualifying, set-up, escalations, and service recovery.Complete assigned frontline...
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Customer Care Support
3 weeks ago
Philippines, Quezon City Sourcefit Full timeSummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...