Customer Support Analyst

Job DescriptionResponsibilities:Conduct accurate customer verification inquiries through various channels (voice and non-voice).Respond promptly and accurately to customer and supplier verification inquiries (both inbound and outbound).Assist the CSM team with customer vetting, qualifying, set-up, escalations, and service recovery.Complete assigned frontline...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for a Technical Support Analyst who will be part of our Global Technical Support team based in Manila. This team is...

As a Principal Application Support Analyst, you will be responsible for providing quality accounting software support to clients using Deltek products. Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the Internet. Work activity involves assessing the nature of customer problems and resolving most...

Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly.About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer onboarding,...

Full Job DescriptionYou serve as a Technical Support Analyst part of the Technical Support Team, who are responsible for production support. This may involve diagnosing and fixing problems with the systems, analyzing system performance and availability, and driving to incident resolution. Proactive troubleshooting initiatives: the focus is on prevention...

The Compliance Support Agent is a key position in our Customer Success team. In this position, your execution of document intake will provide customers with a high level of impact to our shipper customers. This will also provide their carrier partners with a seamless onboarding experience. On a day-to-day basis, you provide support by collecting and...

Company DescriptionAccelevents is a comprehensive event management platform that offers a one-stop solution for organizing virtual, hybrid, and in-person events. With an emphasis on ease of use, our platform combines enterprise-grade capabilities with advanced data security to streamline the event planning process. Trusted by 12,500 organizations worldwide,...

Job Overview:Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.Customer Support Engineers are also responsible for creating and presenting technical documentations to the...

ABOUT LONE WOLFWe're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from day one.With the diverse landscape of the real estate industry, we want diverse talent! We...

About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer onboarding, periodic and event driven reviews, name screening, pre-transaction screening, post-transaction monitoring, and ultimately the offboarding of customers.By...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are recruiting for aCustomer Support Advisorwho will be part of our Cambridge English Customer Support team. The job holder logs,...

Top 5 Non-Negotiable/Priority Requirements Navigate intake queue of insurance/compliance documents, transferring information into the onRamp portal accurately and efficientlyLog all document intake using tracking files until tool queue system is established Provide qualitative feedback and thoroughly document issues found within the onRamp platformCreate...

About the Company:We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations.Job Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a...

ResponsibilitiesServe as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.  Provide over-the-phone, email, and chat support.  Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues,...

Company DescriptionMacrologic Diversified Technologies Inc. is an innovative IT company with cutting-edge capabilities across primary industries. Macrologic offers a wide range of applications and strategies to address any client's needs, utilizing a Systems Integration model. With its presence in the country's key regions, the company leads in local cloud...

SummaryThe Customer Care Support is responsible for providing high level assistance to lawyers in Canada & Australia. You will be utilizing various channels such as phone, email, and messaging. You will also be doing some administrative tasks from time to time.Job DetailsCustomer Care SupportEastwood Libis, QC (Hybrid Set Up)Monday to Friday | 11 PM to 8...

Job SummaryComfortable with Microsoft Exchange, Active Directory, other e-mail related systems, as well as networking fundamentals.Job DescriptionThis role is based within the Service Delivery team here at Manila. We're looking for an exceptional person with a solid technical background and sharp troubleshooting skills to provide support for the Company's...

Your End-to-End IT Solutions PartnerThe RoleJob OverviewCustomer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.Customer Support Engineers are also responsible for creating and...

Roles and responsibilitiesAs a Business Process Analyst (also known as Customer Journey Expert) you are part of the Product Group - within the NL Services Tribe (Customer Due Diligence). The product team consists of 3 multidisciplinary squads of 6 to 15 people, both Business Process Analysts and IT engineers. Within the area you are responsible for...

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job DescriptionThis is an individual contributor role. To provide excellence in...