Key Accounts Manager

4 weeks ago

Mandaluyong City, Philippines Biocostech Philippines Corporation Full time

Job Responsibilities:

Account Management
- Develop and maintain strong relationships with key retail and distribution partners.
- Act as the primary point of contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.
- Negotiate contracts, terms, and promotional agreements to align with company goals and account needs.

Sales Strategy and Execution
- Develop and implement account-specific sales strategies to drive revenue growth and market share for skincare products.
- Monitor sales performance against targets, analyze trends, and adjust strategies as needed to achieve goals.
- Coordinate with the marketing team to plan and execute promotional activities, product launches, and in-store events.

Market Analysis and Reporting
- Conduct market research and competitor analysis to identify opportunities and threats within key accounts.
- Prepare and present regular reports on account performance, sales forecasts, and market trends to senior management.
- Utilize data to provide insights and recommendations for improving account performance and product positioning.

Customer Collaboration
- Work closely with key accounts to understand their business needs, customer preferences, and market dynamics.
- Collaborate with accounts to develop customized solutions, including promotional campaigns, merchandising strategies, and product placements.
- Gather and act on customer feedback to enhance product offerings and service delivery.

Sales Operations
- Oversee the order management process, ensuring timely and accurate delivery of products to key accounts.
- Monitor inventory levels and coordinate with supply chain and logistics teams to address any supply or distribution issues.
- Manage trade spend and ensure that promotional budgets are utilized effectively to maximize return on investment.

Cross-Functional Coordination
- Collaborate with internal teams, including marketing, product development, and supply chain, to ensure alignment of strategies and efficient execution of plans.
- Provide feedback and insights to help shape product development and marketing strategies based on customer needs and market conditions.
- Perform other services for Biocostech Philippines Corporation, its affiliates, and its subsidiaries.

Performance Metrics
- Track and analyze key performance indicators (KPIs) such as sales growth, market share, and account profitability.
- Set and achieve specific goals related to revenue, product placement, and customer satisfaction for assigned accounts.

Job Qualifications:
- Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma/Master’s Degree in -Business Administration, Marketing, Management, or a related field.
- With at least three to five (3–5) years of experience in Key Account Management, Sales within the FMCG or skincare industry.
- Strong background in handling Modern Trade accounts, preferably with retailers such as SM Groupd, Puregold, Robinsons, 7-Eleven, and other Key Accounts.
- Highly analytical, creative, and organized, with strong leadership skills.
- Proven track record in managing key accounts and driving consistent sales growth.
- Excellent negotiation, communication, and relationship-building abilities.
- Strong problem-solving and decision-making skills.
- Proficient in sales management software and Microsoft Office Suite.

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