Billing Supervisor

3 months ago

Pasig City, Philippines Visaya Knowledge Process Outsourcing Corp Full time

Responsibilities:

Oversee and supervise the daily Billing operations, workflows, and colleague performance
Serve as a technical expert of billing and billing scrubber technology
Establish team and individual goals and priorities concurrent with organizational objectives
Monitor staff performance and quality addressing any training or performance issues
Conduct daily weekly staff meetings for continued process improvement and project knowledge
Conduct routine account activity quality audits to ensure accounts are being worked appropriately
Collaborate with leadership and training to build training plans required to build a best practice team
Assist and resolve internal business partner inquiries
Compile and provide reports or logs to leadership for regular review
Maintain a current working knowledge of all healthcare related issues and regulations
Proactively analyze and solve problems quickly and thoroughly
Report trends and potential issues to leadership as appropriate
In coordination with Human Resources, makes decisions related to corrective actions, hiring and terminations
Review and manage team timecard verification and requests for time off, ensuring alignment with business needs and staffing requirements
Perform special projects as required
Additional Expectations:

The Billing Supervisor would have their own work queue.
When the billers do the adjustments, they go into a separate supervisor manager work queue and they have to be approved by that supervisor. The supervisor would have to look at the note and check why did they take the adjustment? Do they agree to the adjustment or do they not? They'll sign off on it and then they approve the adjustment For over $500, they all have to go through the supervisor to make the adjustment.
Some of the other roles of the current billing supervisor includes working all of the embassy claims, any of the international claims.
The other roles by the billers are rejections. The billers work all the claim edits and all the rejections. These are claims that went out to our payer clearing house which is Availity. They came back in and rejected by the payer. So if it's a smart edit and it needs to be transferred to coding they would do that; if it's an attachment they would add that; if it's a provider they would transfer to the provider. The billing supervisor has to know how to do all those things as well and be able to do them. The expectation of the current billing supervisor is when one of the billers is out, that billing supervisor steps into that role for the day. The billing supervisor is able to work all of the claim edits, all of the rejections, etc. Just like one of the billers.
The billing supervisor would need to keep up with the productivity and the QA. The quality audits of the billing team, the current billing.
The billing supervisor comes to all of the payer meetings. All of Medicaid, MCO's which is the managed care, it's the Medicaid managed care contracts. Biweekly monthly meetings. The billing supervisor attends those and they go over any edits that they see.
The other biggest, biggest thing is when an external edit, which is of Clearing House Edit, which is a payer edit, when it comes back the client asks the billing supervisor, since they're the first ones to see these, the client needs to know when they hit because they want to make an Epic edit. Client doesn't want external edits and would rather have them all us, so we try to prevent these. Make sure we go out with clean claims. The billing supervisor is hands on in the work queue.
The billing supervisor is the client’s first line of sight through all of the claims and they have a 98% expectation of clean claim rates. The billing supervisor currently works with the payer clearing house more than any on the client side. The clearing house being Availity. They put in the tickets if. anything is wrong with the claims. If the claims don't go out any of those things, the billing supervisor is the first line of sight before any of the claims hit.
Huge bonus points if the person has experience on Availity, which is the clearing house and/or Epic experience.

Qualifications:

High School Diploma or GED
2+ years of experience in healthcare insurance billing with or for a hospital or hospital system, working directly with government or commercial insurance payers
2+ years working knowledge of Billing scrubbers’ processes and functionality
Demonstrated ability to work in a team environment that requires quick turnaround and quality output
Ability to facilitate and influence decisions by motivating others to achieve excellence
Demonstrated subject matter expertise in insurance company practices regarding reimbursement with the ability to translate knowledge into training, supporting performance excellence
Ability to develop and manage relationships with colleagues
Demonstrated ability to navigate Internet Explorer and Microsoft Office
Proven knowledge and experience in governmental, legal, and regulatory provisions related to billing and collection activity
Must be willing to work onsite in Ortigas, Pasig City.

Preferred Qualifications

BA/BS in business, healthcare administration or related concentration
AAHAM (American Association of Healthcare Administrative Management) Certification
Prior management or supervisory experience
Green Belt Process Improvement Certification

  • Billing Operations Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corp Full time

    Visaya Knowledge Process Outsourcing Corp is seeking a skilled Billing Supervisor to oversee and supervise the daily Billing operations, workflows, and colleague performance. The ideal candidate will serve as a technical expert of billing and billing scrubber technology, establish team and individual goals, and prioritize tasks concurrent with organizational...

  • Billing Supervisor

    3 months ago

    Pasig City, Philippines Visaya Knowledge Process Outsourcing Corp Full time

    Responsibilities: Oversee and supervise the daily Billing operations, workflows, and colleague performance Serve as a technical expert of billing and billing scrubber technology Establish team and individual goals and priorities concurrent with organizational objectives Monitor staff performance and quality addressing any training or performance...

  • Healthcare Insurance Billing Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corp Full time

    Responsibilities:• Oversee and supervise the daily Hospital Billing operations, workflows, and colleague performance.• Serve as a technical expert of billing and billing scrubber technology.• Establish team and individual goals and priorities concurrent with organizational objectives.• Monitor staff performance and quality, addressing any training or...

  • Billing Operations Manager

    4 weeks ago

    Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corp Full time

    Billing Supervisor Job DescriptionAt Visaya Knowledge Process Outsourcing Corp, we are seeking a highly skilled Billing Supervisor to join our team. As a key member of our revenue cycle team, you will be responsible for overseeing and supervising the daily billing operations, workflows, and colleague performance.Key Responsibilities:Oversee and supervise the...

  • Administrative Supervisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines WalterMart Shopping Center Full time

    Job Title: Admin SupervisorJob Summary:WalterMart Shopping Center seeks a highly organized and detail-oriented Admin Supervisor to facilitate the processing of contracts and leases, ensuring timely and accurate documentation. The ideal candidate will possess excellent communication skills, with experience in admin/leasing, billing, and collection.Key...

  • Accounts Receivable Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines RecruiterPH Full time

    Job Title: Accounts Receivable SupervisorJob Summary: We are seeking an experienced Accounts Receivable Supervisor to oversee the daily production goals and key performance indicators (KPI) of the transaction processing team in a large production-focused financial environment.Key Responsibilities:Supervise the Refunds Specialists and AR/Chargeback Clerks in...

  • Restaurant Supervisor

    2 months ago

    QUEZON CITY, Philippines Grand Alliance Import Corporation Full time

    A restaurant supervisor is tasked with ensuring that a restaurant runs smoothly. This can involve many different tasks, including hiring and training staff, managing schedules, and ensuring compliance with all food health and safety requirements. The role of the restaurant supervisor can also be a customer-facing one. Restaurant Supervisor...

  • Restaurant Supervisor

    2 months ago

    QUEZON CITY, Philippines Grand Alliance Import Corporation Full time

    A restaurant supervisor is tasked with ensuring that a restaurant runs smoothly. This can involve many different tasks, including hiring and training staff, managing schedules, and ensuring compliance with all food health and safety requirements. The role of the restaurant supervisor can also be a customer-facing one. Restaurant Supervisor...

  • Account Receivable

    6 months ago

    Pasig, Philippines RecruiterPH Full time

    This position is responsible for the supervisory oversight of the transaction processing team consisting of Refunds Specialists responsible for guest and travel agent refunds and commissions in POLAR and SIEBEL; and AR/Chargeback Clerks, responsible for raising A/R billings and clearing credit card chargebacks in Oracle and the various Merchant Credit Card...

  • Account Receivable

    6 months ago

    Pasig, Philippines RecruiterPH Full time

    This position is responsible for the supervisory oversight of the transaction processing team consisting of Refunds Specialists responsible for guest and travel agent refunds and commissions in POLAR and SIEBEL; and AR/Chargeback Clerks, responsible for raising A/R billings and clearing credit card chargebacks in Oracle and the various Merchant Credit Card...

  • Administrative Supervisor

    4 weeks ago

    Quezon City, National Capital Region, Philippines WalterMart Shopping Center Full time

    Job Title: Admin SupervisorWalterMart Shopping Center is seeking a highly organized and detail-oriented Admin Supervisor to join our team. As an Admin Supervisor, you will be responsible for handling the processing of contracts for commercial leasable spaces, ensuring documentary requirements are met, and facilitating the handling and processing of periodic...

  • Accounting Supervisor

    6 months ago

    Quezon City, Philippines SBS Philippines Corporation Full time

    Main Responsibilities: Act as Assistant Manager / Supervisor of the DepartmentSpecific Duties:Review and check request for payment of PCF, insurance, trucking, broker's fees, and related charges of importatio, security services, utilities bills, retainer's amd professional fees, dues and fees and all other payments.Will vary on the skills and...

  • Accounting Supervisor

    6 months ago

    Quezon City, Philippines SBS Philippines Corporation Full time

    Main Responsibilities: Act as Assistant Manager / Supervisor of the Department Specific Duties: Review and check request for payment of PCF, insurance, trucking, broker's fees, and related charges of importatio, security services, utilities bills, retainer's amd professional fees, dues and fees and all other payments. Will vary on the skills and...

  • Accounting Supervisor

    4 weeks ago

    Quezon City, National Capital Region, Philippines SBS Philippines Corporation Full time

    Main Responsibilities:As Assistant Manager/Supervisor of the Department, the ideal candidate will be responsible for reviewing and checking requests for payment of PCF, insurance, trucking, broker's fees, and related charges of importation, security services, utilities bills, retainer's and professional fees, dues and fees, and all other payments. The...

  • Accounting Supervisor

    6 months ago

    Quezon City, Philippines SBS Philippines Corporation Full time

    Main Responsibilities: Act as Assistant Manager / Supervisor of the Department Specific Duties: Review and check request for payment of PCF, insurance, trucking, broker's fees, and related charges of importatio, security services, utilities bills, retainer's amd professional fees, dues and fees and all other payments. Will vary on the skills and...

  • Accounting Staff

    6 months ago

    CABUYAO CITY, Philippines Protege Logistics Philippines Inc. Full time

    1. Validate and check Proof of Deliveries (POD) 2. Inspect actual documents received for integrity and completeness 3. Prepare and report POD for billing and collection 4. Reports and file upkeep and monitoring 5. Preparation and serving of charge slip 6. Scanning and filing of POD 7. Reporting Collaborate with immediate supervisor in formulating strategy to...

  • Regional Business Development Supervisor

    18 hours ago

    Lapu-Lapu City, Central Visayas, Philippines Linaheim Corporate Services, Inc Full time

    Job Title: Regional Business Development SupervisorLinaheim Corporate Services, Inc is looking for a skilled Regional Business Development Supervisor to join our team.Job SummaryWe are seeking an experienced professional to oversee the growth and development of our business in the region. The successful candidate will be responsible for creating a pipeline...

  • Accounting Staff

    6 months ago

    CABUYAO CITY, Philippines Protege Logistics Philippines Inc. Full time

    1. Validate and check Proof of Deliveries (POD) 2. Inspect actual documents received for integrity and completeness 3. Prepare and report POD for billing and collection 4. Reports and file upkeep and monitoring 5. Preparation and serving of charge slip 6. Scanning and filing of POD 7. Reporting Collaborate with immediate supervisor in formulating strategy to...

  • Senior Site Supervisor

    18 hours ago

    Olongapo City, Central Luzon, Philippines Subic Drydock Corporation Full time

    Job Title: Senior Site Supervisor - Blasting and Painting ExpertAbout the Job:This exciting opportunity is available for a highly skilled and experienced Senior Site Supervisor to join our team at Subic Drydock Corporation. The successful candidate will be responsible for overseeing the daily activities of our sub-contractors, ensuring that they meet the set...

  • Accounts Receivable Specialist

    2 months ago

    Pasig, Philippines EnfraUSA Solutions Inc. Full time

    Job Title: Accounts Receivable Specialist (CSR) Work Schedule: Graveyard scheduleOffice Location: Ortigas, Pasig SiteHow you’ll make an impact- Generating reports and invoice listings to provide billing and/or other team members to obtain payment status and/or to provide rebate related credits- Support coverage and assist as needed for intra-day cash...