IT Service Desk Analyst L1

Helpdesk Analyst may perform one or more of the following: Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions and problems...

Helpdesk Analyst may perform one or more of the following: Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions and...

Job Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...

Job Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...

Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and...

• College Undergraduate/Bachelor’s degree in any field • At least 1-2 years’ service desk experience with Service Now background in a BPO setting • Must have Service Now knowledge • Availability: ASAP joiner is advantage • Work Set up: Hybrid • Amenable to work in graveyard shift, shifting schedules including holidays and weekends Tower...

• College Undergraduate/Bachelor’s degree in any field • At least 1-2 years’ service desk experience with Service Now background in a BPO setting • Must have Service Now knowledge • Availability: ASAP joiner is advantage • Work Set up: Hybrid • Amenable to work in graveyard shift, shifting schedules including holidays and weekends Tower...

• College Undergraduate/Bachelor’s degree in any field• At least 1-2 years’ service desk experience with Service Now background in a BPO setting• Must have Service Now knowledge• Availability: ASAP joiner is advantage• Work Set up: Hybrid• Amenable to work in graveyard shift, shifting schedules including holidays and weekendsTower...

Technical Helpdesk Analyst may perform one or more of the following:• Troubleshoots via the phone hardware, software, and network operating problems and involvestechnical resources to ensure resolution.• Applies understanding and knowledge of information systems products and services to assistusers.• Identifies, investigates and researches user...

Technical Helpdesk Analyst may perform one or more of the following: • Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. • Applies understanding and knowledge of information systems products and services to assist users. • Identifies, investigates and researches user...

Technical Helpdesk Analyst may perform one or more of the following: • Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. • Applies understanding and knowledge of information systems products and services to assist users. • Identifies, investigates and researches user...

Job Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...

Job Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...

Job Title: IT Service Desk CoordinatorContract Duration: 6 monthsSchedule: Rotating shiftWork Arrangement: OnsiteLocation: CebuSalary Offer: Php52,000 basic pay + Php1,500 non-taxable allowanceResponsibilities:· Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all...

Job Description A Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service...

Job Description A Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service...

Job DescriptionA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service...

Lead a High-Performing IT Service Desk TeamWe are seeking an experienced Technical Team Lead to oversee the day-to-day operations of our IT Service Desk team in Cebu. As a key member of our leadership team, you will be responsible for coaching, developing, and motivating a team of 20-30 skilled IT Analysts to deliver world-class customer service.About the...

We are looking for a Help Desk Associate to join our team at Neksjob. This role is perfect for individuals who are passionate about delivering exceptional customer service and have excellent communication skills.About the JobThe Help Desk Associate will be responsible for handling customer inquiries, resolving issues, and providing information about our...

About the RoleWe are seeking a highly skilled Help Desk Specialist to join our team at Neksjob. In this role, you will be responsible for providing exceptional customer service and support to our clients.