IT Service Desk Analyst L1

Helpdesk Analyst may perform one or more of the following: Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions and...

Helpdesk Analyst may perform one or more of the following: Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions and...

L1 SOC ANALYST Location: Quezon City/Ortigas (currently remote, but might change in the future Schedule: Shifting Salary is up to 35,000 gross REQUIRED SKILLS: — Basic knowledge of network protocols, TCP/IP, firewalls, and endpoint security solutions. — Ideally certified with entry-level qualifications like CompTIA Security+, Certified SOC Analyst...

L1 SOC ANALYST Location: Quezon City/Ortigas (currently remote, but might change in the future Schedule: Shifting Salary is up to 35,000 gross REQUIRED SKILLS: — Basic knowledge of network protocols, TCP/IP, firewalls, and endpoint security solutions. — Ideally certified with entry-level qualifications like CompTIA Security+, Certified SOC Analyst...

L1 SOC ANALYSTLocation: Quezon City/Ortigas (currently remote, but might change in the futureSchedule: ShiftingSalary is up to 35,000 grossREQUIRED SKILLS:— Basic knowledge of network protocols, TCP/IP, firewalls, and endpoint security solutions.— Ideally certified with entry-level qualifications like CompTIA Security+, Certified SOC Analyst (CSA), or...

L1 Infra Operations Analyst Location: Quezon City/Ortigas (currently remote, but might change in the future Schedule: Shifting Salary is up to 35,000 gross Obtained a Bachelor's Degree — At least 1 years experience in supporting Infra Operations — Excellent oral and written communication skills — Must have LINUX OS experience — Familiar with...

Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and...

Job Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...

L1 Infra Operations Analyst Location: Quezon City/Ortigas (currently remote, but might change in the future Schedule: Shifting Salary is up to 35,000 gross Obtained a Bachelor's Degree — At least 1 years experience in supporting Infra Operations — Excellent oral and written communication skills — Must have LINUX OS experience — Familiar with...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

Job Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

Service Desk Analyst RoleThe Service Desk Analyst will serve as the primary point of contact for B2B users who call Service Desks to troubleshoot end-user issues in line with the Company's Service Desk objectives.Responsibilities include:Respond to queries from calls, portal, emails, and chats from clientsBecome familiar with each client and their respective...

Job opportunity for Thai Bilingual IT Service Desk Analyst | Taguig, Onsite Start date: January 6, 2025 Basic Qualifications: - Can speak in Thai English language - 1-year technical support experience (can be TSR experience)

• College Undergraduate/Bachelor’s degree in any field • At least 1-2 years’ service desk experience with Service Now background in a BPO setting • Must have Service Now knowledge • Availability: ASAP joiner is advantage • Work Set up: Hybrid • Amenable to work in graveyard shift, shifting schedules including holidays and weekends Tower...

Job SummaryWe are looking for an experienced L1 Infrastructure Operations Support Analyst to join our team at Nityo Infotech.As a key member of our support team, you will be responsible for providing high-quality technical assistance to our customers.With a strong background in desktop support, including troubleshooting computers, printers, and peripherals,...

Technical Helpdesk Analyst may perform one or more of the following:• Troubleshoots via the phone hardware, software, and network operating problems and involvestechnical resources to ensure resolution.• Applies understanding and knowledge of information systems products and services to assistusers.• Identifies, investigates and researches user...

Job Overview: We are seeking a highly skilled Technical Support Specialist L1 to join our team at ETeam PH. This role involves providing top-notch technical support to our clients, ensuring their issues are resolved promptly and efficiently. Key Responsibilities:Resolve technical issues via phone, hardware, software, and network operating problems,...

Job opportunity for Thai Bilingual IT Service Desk Analyst | Taguig, Onsite Start date: January 6, 2025 Basic Qualifications: - Can speak in Thai English language - 1-year technical support experience (can be TSR experience)

Technical Helpdesk Analyst may perform one or more of the following: • Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. • Applies understanding and knowledge of information systems products and services to assist users. • Identifies, investigates and researches user...