Customer Service Associate
2 months ago
We are looking for a dedicated Customer Service Associate to join our team onsite. The ideal candidate is an effective communicator who is patient and detail-oriented. In this role, you will handle customers escalations, queries, billing concerns and other administrative tasks provided.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via phone.
Resolve customer complaints with patience, understanding, and a solution-focused approach.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address and escalate complex customer concerns as needed.
Qualifications:
Excellent communication skills in English (both written and English).
At least 3 years or more experience as Customer Service Associate in a BPO Set-up.
Good phone etiquette.
Customer service skills.
Strong organizational skills and attention to detail.
Ability to multi tasks
Comfortable talking inbound calls from customers
Proficiency with computers and basic software (e.g., MS Office, CRM systems).
-
Customer Service Associate
2 months ago
Cebu, Philippines Virtual Ventures Full timeWe are looking for a dedicated Customer Service Associate to join our team onsite. The ideal candidate is an effective communicator who is patient and detail-oriented. In this role, you will handle customers escalations, queries, billing concerns and other administrative tasks provided. Key Responsibilities: Respond promptly and professionally to customer...
-
Customer Service Associate
2 months ago
Cebu City, Philippines Virtual Ventures Full timeWe are looking for a dedicated Customer Service Associate to join our team onsite. The ideal candidate is an effective communicator who is patient and detail-oriented. In this role, you will handle customers escalations, queries, billing concerns and other administrative tasks provided.Key Responsibilities:Respond promptly and professionally to customer...
-
Customer Service Support Associate
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is seeking a highly motivated CUSTOMER SERVICE SUPPORT ASSOCIATE to join our team. This role involves providing exceptional customer service support, ensuring that all customer care needs are met in a timely and professional manner.About the Role:In this position, you will be responsible for handling customer inquiries, resolving issues,...
-
Customer Support Associate
4 weeks ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob Title:Customer Support AssociateCompany Overview:Eteam Workforce Private Corporation is a leading provider of exceptional customer service solutions.Salary:The estimated salary for this position ranges from 35,000 to 50,000 PHP per month, depending on experience and qualifications.Job Description:We are seeking highly skilled Customer Support Associates...
-
Customer Experience Associate
3 weeks ago
Cebu City, Central Visayas, Philippines NEZDA Technologies Full timeWe are seeking highly motivated and qualified individuals to join our team as Customer Experience Associates at NEZDA Technologies.As a Customer Experience Associate, you will be responsible for providing top-notch customer service and support to our clients.The ideal candidate will have excellent communication and interpersonal skills, with the ability to...
-
Customer Service Associate Role
4 weeks ago
Cebu City, Central Visayas, Philippines OfficePartners360 (OP360) Full timeAs a Customer Service Representative at OfficePartners360 (OP360), you will play a vital role in ensuring seamless customer experiences.Key Responsibilities:Deliver Accurate and Timely InformationProvide precise product, service, and policy information via chat and call to customers.Troubleshoot and Resolve Customer IssuesEfficiently resolve customer...
-
Customer Service Associate
2 months ago
Manila & Cebu, Philippines J-K Network Services Full timePosition: Customer Service Associate Industry : IT Company Salary: Php 30,000 (Negotiable) Location: Manila & Cebu Work Set-up: Hybrid Work Schedule: Regular Schedule Job Description - Deliver exceptional customer service by resolving inbound queries promptly. - Address issues professionally and identify additional customer needs. - Ensure customer...
-
Customer Service Associate
2 months ago
Manila & Cebu, Philippines J-K Network Services Full timePosition: Customer Service Associate Industry : IT Company Salary: Php 30,000 (Negotiable) Location: Manila & Cebu Work Set-up: Hybrid Work Schedule: Regular Schedule Job Description - Deliver exceptional customer service by resolving inbound queries promptly. - Address issues professionally and identify additional customer needs. - Ensure customer...
-
Customer Support Associate
1 month ago
Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Full timeWe are seeking a highly skilled and dedicated Customer Support Associate to join our team at Trinity Workforce Solutions. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service.About the RoleThis role involves providing top-notch support to our clients, ensuring their needs are met promptly and...
-
Customer Service Associate
1 month ago
Cebu City, Philippines Neksjob Corporation Full timeJOB DESCRIPTION:Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.JOB QUALIFICATIONS:Excellent English Communication SkillsMinimum of 6...
-
Customer Service Representative
4 weeks ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeKey Responsibilities:- Provide accurate and timely information regarding products, services, and policies through chat and call.- Troubleshoot and resolve customer issues and escalate complex problems to higher-level support as needed.- Accurately document customer interactions, feedback, and transactions in the company’s CRM system.- Work closely with...
-
Customer Service Associate
1 month ago
Cebu city, Philippines Neksjob Corporation Full timeJOB DESCRIPTION: Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. JOB QUALIFICATIONS: Excellent English Communication Skills Minimum of 6...
-
Customer Service Associate
1 month ago
Cebu city, Philippines Neksjob Corporation Full timeJOB DESCRIPTION: Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. JOB QUALIFICATIONS: Excellent English Communication Skills Minimum of 6...
-
Customer Associate
1 month ago
cebu, Philippines JK Network Services Full timeCompany Profile: A global multinational professional services organization. that provides information technology (IT) services and consultancy. Position: Customer Associate Company Industry: IT Company Work Location: Cebu Salary: Php15,000 - Php 30,000 Work Set Up: work onsite JOB REQUIREMENTS: Excellent English Communication Skills Open to High School...
-
Sales and Customer Support Associate
3 weeks ago
Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Inc. Full timeWe are seeking a skilled Sales and Customer Support Associate to join our team at Trinity Workforce Solutions Inc.About UsOur company is committed to providing excellent service to our clients, and we are looking for a professional who can help us achieve this goal.Job SummaryThe Sales and Customer Support Associate will be responsible for handling customer...
-
Customer Service Associate
4 weeks ago
Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full timeJob Overview: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Staff Outsourcing Solutions. Salary: A competitive salary, determined based on qualifications, is offered for this full-time position.Key Responsibilities: As a Customer Service Representative, you will be responsible for providing excellent...
-
Customer Service Representative
4 weeks ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeKey Responsibilities: - Provide accurate and timely information regarding products, services, and policies through chat and call. - Troubleshoot and resolve customer issues and escalate complex problems to higher-level support as needed. - Accurately document customer interactions, feedback, and transactions in the company’s CRM system. - Work closely...
-
Customer Associate
1 month ago
cebu, Philippines JK Network Services Full timeCompany Profile: A global multinational professional services organization. that provides information technology (IT) services and consultancy. Position: Customer Associate Company Industry: IT Company Work Location: Cebu Salary: Php15,000 - Php 30,000 Work Set Up: work onsite JOB REQUIREMENTS: Excellent English Communication Skills Open to High School...
-
Customer Service Associate
4 weeks ago
Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeJob Opportunity:Talent Outsourcing Channel Solutions is currently hiring a Customer Service Representative to join our team.About the Role:This position requires an individual with excellent English communication skills to provide top-notch customer service. Whether you're a senior high graduate or college graduate, we welcome your application. Your ability...
-
Customer Service Associate
1 month ago
Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full timeStaff Outsourcing Solutions is a leading provider of staffing solutions, currently seeking highly skilled Customer Service Representatives to join our team.The ideal candidate will possess excellent verbal and written communication skills, with at least 6 months of experience in customer-facing roles. Key responsibilities include:Responding to email...