Customer Service Associate

4 weeks ago


Manila amp Cebu, Philippines J-K Network Services Full time

Position: Customer Service Associate
Industry : IT Company
Salary: Php 30,000 (Negotiable)
Location: Manila & Cebu
Work Set-up: Hybrid
Work Schedule: Regular Schedule

Job Description
- Deliver exceptional customer service by resolving inbound queries promptly.
- Address issues professionally and identify additional customer needs.
- Ensure customer satisfaction and value for money to enhance the company’s reputation.
- Meet individual, team, and contact center targets.

Qualifications
- Bachelor’s degree or relevant experience for college undergraduates.
- Willingness to work graveyard shifts.
- Prepared to return on-site when required.



  • Manila & Cebu, Philippines J-K Network Services Full time

    Position: Customer Service Associate Industry : IT Company Salary: Php 30,000 (Negotiable) Location: Manila & Cebu Work Set-up: Hybrid Work Schedule: Regular Schedule Job Description - Deliver exceptional customer service by resolving inbound queries promptly. - Address issues professionally and identify additional customer needs. - Ensure customer...


  • Manila, National Capital Region, Philippines Dempsey Resource Management Inc. - External Sourcing Associate Full time

    About UsDempsey Resource Management Inc. is a dynamic organization dedicated to providing exceptional services to our clients.Job DescriptionWe are currently seeking a Clinic Associate to join our team. The ideal candidate will be responsible for providing top-notch customer service, managing appointments, and performing administrative tasks with precision...


  • Cebu City, Central Visayas, Philippines Wipro Philippines Inc. Full time

    At Wipro Limited, we are building a modern organization that focuses on digital transformation. We are seeking a skilled Associate who can provide exceptional customer service to our clients.About the Job DescriptionThe job description outlines the key responsibilities and requirements for this role. You will be expected to handle multiple customer...


  • Cebu City, Central Visayas, Philippines Dempsey Full time

    At Dempsey, we are committed to delivering exceptional customer service. Our Customer Service Associate plays a vital role in ensuring that our customers receive the best possible experience.Responsibilities:Develops and maintains relationships with existing and new customers.Provides product knowledge and recommendations to meet customer needs.Utilizes...


  • Manila, National Capital Region, Philippines Pepper Money Limited Full time

    At Pepper Money Limited, we are committed to delivering exceptional customer service and maintaining accurate records. As a Customer Service Associate, you will play a crucial role in supporting our Customer Service Team with post-settlement phone inquiries.The ideal candidate will have excellent English communication skills, both verbal and written, and at...


  • cebu, Philippines Neksjob Corporation Full time

    We are seeking a Customer Service New Associate to join our customer support team. In this role, you will be responsible for delivering exceptional customer service support, ensuring that customer interactions meet quality and service-level expectations. Your role will contribute to maintaining a positive customer experience by addressing inquiries and...


  • cebu, Philippines Neksjob Corporation Full time

    We are seeking a Customer Service New Associate to join our customer support team. In this role, you will be responsible for delivering exceptional customer service support, ensuring that customer interactions meet quality and service-level expectations. Your role will contribute to maintaining a positive customer experience by addressing inquiries and...


  • Cebu City, Central Visayas, Philippines CIS Bayad Center Inc. Full time

    We are looking for a talented and customer-focused individual to join our team as a Teller and Customer Service Associate.Job DescriptionIn this role, you will be responsible for handling financial transactions, resolving customer inquiries, and providing exceptional customer service.ResponsibilitiesProcess financial transactions, including deposits,...


  • Manila, National Capital Region, Philippines Carelon Global Solutions Full time

    Job DescriptionAt Carelon Global Solutions, we are seeking a skilled Customer Service Associate to join our team. As a customer service representative, you will be responsible for delivering exceptional support to our clients. Your primary duties will include responding to customer inquiries via phone and email, analyzing problems, and providing...


  • Cebu City, Central Visayas, Philippines Concentrix Philippines Full time

    Company OverviewConcentrix Philippines is a leading business process outsourcing (BPO) company that provides customer service and technical support solutions to various clients across the globe.Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...


  • Cebu City, Philippines Neksjob Corporation Full time

    We are seeking a Customer Service New Associate to join our customer support team. In this role, you will be responsible for delivering exceptional customer service support, ensuring that customer interactions meet quality and service-level expectations. Your role will contribute to maintaining a positive customer experience by addressing inquiries and...


  • Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full time

    Job SummaryWe are seeking a seasoned Customer Experience Director to join our team and drive exceptional customer experiences. As a key member of our leadership team, you will be responsible for leading and managing a team to deliver outstanding customer experiences.In this role, you will coach associates to ensure the achievement of company and client...


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    Job SummaryThe Customer Service Operations Associate will be responsible for managing service tickets, troubleshooting technical issues, and escalating incidents as necessary. This role requires strong communication and customer service skills, as well as the ability to work in a hybrid environment with flexibility to adapt to changing schedules and...


  • Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full time

    Job DescriptionWe are seeking a skilled Service Delivery Manager to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for motivating and guiding your team to achieve both company and client metric performance goals.Your primary focus will be on coaching associates to ensure the...


  • Cebu City, Central Visayas, Philippines Neksjob Philippines Full time

    We are seeking a Customer Service Associate to join our team at Neksjob Philippines. As a key member of our customer-facing staff, you will play a vital role in addressing customer concerns and complaints related to goods and services.Job Responsibilities:We expect you to handle customer inquiries and resolve issues in a timely and professional manner.You...


  • Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full time

    About the TeamWe have an exciting opportunity for a Senior Manager, Service Delivery to join our team. The successful candidate will be responsible for improving key performance metrics, mentoring managers, and coordinating training programs.The ideal candidate will have strong knowledge of customer operations, escalation processes, and customer service best...


  • Manila, National Capital Region, Philippines Customer Frontline Solutions Full time

    About the Role:We are seeking an experienced Service Delivery Manager to join our team at Customer Frontline Solutions. In this role, you will be responsible for overseeing the delivery of services to our clients.Responsibilities:Team Supervision: Supervise manpower of the area handledCustomer Service: Ensure effective customer service and SLA...

  • Workforce Associate

    7 days ago


    Manila, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION Full time

    Role Summary:We are seeking a highly motivated and detail-oriented individual to join our Service Crew team at TOPSERVE SERVICE SOLUTION. As a key member of our workforce, you will play a vital role in delivering exceptional customer experiences.Key Responsibilities:Provide outstanding customer service to clientsCollaborate with colleagues to achieve project...


  • Pasig, Metro Manila, Philippines SERVICE PARTNERS INC. Full time

    A customer service assistant's job is to help customers with their needs, requests, or complaints about a company's products or services. Some responsibilities of a customer service assistant include: Responding to inquiries: Answering customer questions by phone, online, or in person Handling complaints: Investigating complaints, identifying the cause,...


  • Pasig, Metro Manila, Philippines SERVICE PARTNERS INC. Full time

    A customer service assistant's job is to help customers with their needs, requests, or complaints about a company's products or services. Some responsibilities of a customer service assistant include: Responding to inquiries: Answering customer questions by phone, online, or in person Handling complaints: Investigating complaints, identifying the cause,...