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Customer Service Associate

4 weeks ago

Manila amp Cebu, Philippines J-K Network Services Full time
Position: Customer Service Associate
Industry : IT Company
Salary: Php 30,000 (Negotiable)
Location: Manila & Cebu
Work Set-up: Hybrid
Work Schedule: Regular Schedule

Job Description
- Deliver exceptional customer service by resolving inbound queries promptly.
- Address issues professionally and identify additional customer needs.
- Ensure customer satisfaction and value for money to enhance the company’s reputation.
- Meet individual, team, and contact center targets.

Qualifications
- Bachelor’s degree or relevant experience for college undergraduates.
- Willingness to work graveyard shifts.
- Prepared to return on-site when required.