BPO Coaching Assistant

About the Learning and Development Coach RoleWe are seeking a highly skilled Learning and Development Coach to join our team at Archgso. The successful candidate will play a key role in supporting the growth and development of our employees through coaching, mentoring, and training.The ideal candidate will have experience in adult learning theory,...

Join the Acquire BPO Family – Be a Support Leader TodayAre you ready to take the next step in your career with one of the top BPO companies in the Philippines? Whether you're a seasoned professional or looking to level up your leadership journey, Acquire BPO is here to guide you every step of the wayWhy Choose Acquire BPO?- Competitive Pay: Earn...

Shift:Shifting Schedule (predominantly Night Shift)Work setup: Onsite (Mandaluyong)Requirements:Extensive Telco account and BPO Sales backgroundGuide the Sales agents and teams to improve sales performance and customer satisfaction through training, coaching, and performance analysisDevelop and deliver effective sales training programs and materials on...

Trainers will deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and Responsibilities:Deliver training and instruction to engage and stimulate existing and newly...

About the Role: The ideal candidate for this position will have a proven track record of success in training and development, with at least 2 years of experience in a similar role within a BPO company. You will be responsible for creating a welcoming environment that enables students to reach their maximum potential, while promoting retention through...

Work Setup: Onsite (Mandaluyong)Shifting Schedule: Predominantly Night ShiftQualifications:2-3 years experience in sales training in BPO (Sales or Upselling background)Completed at least 2 years in college (w/ proof of educational attainment)Excellent Coaching & People Management SkillsExcellent oral and written communication and listening skillsKnowledge of...

At Universal Robina Corporation, we are seeking a highly skilled Agile Coach Manager to join our team. This role is responsible for leading and mentoring Agile practitioners to ensure effective adoption and continuous improvement of Agile methodologies across the organization.About the RoleLead and facilitate Agile ceremonies such as stand-ups, sprint...

Position Purpose: The Leadership & Organizational Development Specialist is responsible for providing appropriate programming and support for business skills and leadership development to coaches, managers, and functional employees. This position requires a high level of communication skills, accountability, resourcefulness and the ability to partner with...

Responsibilities:• Coach and mentor Agile teams and stakeholders on Agile methodologies and practices• Facilitate Agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives• Assist teams in identifying and resolving issues and impediments that may affect their productivity and progress.• Provide training and...

Key Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction.Analyze data and metrics to identify trends, patterns and opportunities for improvement in customer service delivery. Generate reports and insights to support...

We provide opportunities for career growth and pathways to leadership positions at Assistant Launch. As an Executive Assistant, you will work closely with our executives to ensure seamless day-to-day operations.Your key responsibilities include calendar management, travel logistics, communication, time management, understanding goals, administrative tasks,...

BPO Team Lead for US Healthcare AuthorizationsWe are seeking an experienced BPO Team Lead to join our US Healthcare team and lead daily operations. As a key member of our leadership team, you will conduct training and coaching, analyzing productivity metrics and reporting to stakeholders.Key Responsibilities:Lead daily operations and optimize processes for...

Key skillsBusiness TransformationFinance and AccountingProcess ImprovementBPO ExperienceSix Sigma Green Belt Certified/TrainedValue Stream MappingJob title: Business Transformation SpecialistWorks set-up: HybridLocation: Mandaluyong CityWork shift: ShiftingSalary: up to 60K-100KJOB DESCRIPTION:• Facilitate process improvement and assist business owners in...

Company OverviewAt Acquire BPO, we are committed to providing exceptional customer service and driving business growth. Our team is comprised of passionate individuals who strive for excellence and aim to deliver outstanding results.Salary and BenefitsWe offer a competitive salary package of Php35,000 - Php45,000 per month, plus performance bonuses and...

BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsWe are hiring for a B2B Sales Team leader for a BPO Client in Eastwood.This is an onsite work and follows a night schedule (US).Salary is up to 60K with commissions on top.Minimum of 5 years experience required for this role ideally managing a B2B Sales program in a BPO Company.Job Summary:The Team...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...

BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsJob Openings BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsAbout the job BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsWe are hiring for a B2B Sales Team leader for a BPO Client in EastwoodThis is an onsite work and follows a night schedule (US)Salary is up to 60K with...

Position Purpose:The Training Manager will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empowering team members and exceeding customer relationships.Essential...

We are excited to announce the opportunity for a BPO QC Site Operations Coordinator to join our team at Neksjob. In this critical role, you will play a vital part in ensuring seamless customer experience and efficient issue resolution.The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate complex...

SPECIFIC DUTIES & RESPONSIBILITIES: Generates and prepares HRLR reports Responsible for the daily administration of general policies and program labor relations. Handles and mediates employee disputes. Ensures that grievance handling and disciplinary proceedings are carried out in line with company policy. Assist in the development and...