BPO Sales

3 days ago


Quezon City, National Capital Region, Philippines weSource Management Consultancy Firm Full time
BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissions

Job Openings BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissions

About the job BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissions

We are hiring for a B2B Sales Team leader for a BPO Client in Eastwood

This is an onsite work and follows a night schedule (US)

Salary is up to 60K with commissions on top

Minimum of 5 years experience required for this role ideally managing a B2B Sales program in a BPO Company

Job Summary:
The Team Leader will be responsible for managing and leading a team of sales agents for the calling industrial companies for purchasing of waste & recycling products focused on paper & plastic. This role involves overseeing daily operations, training team members, ensuring performance targets are met, and maintaining client relationships. The Team Leader will also be actively involved in lead generation and sales processes to set benchmarks and provide hands-on guidance to the team.

Key Responsibilities:

Daily Deliverables:
1. Review and distribute leads to team members
1. Lead Generation and Sales: 2. Make at least 5-10 sales calls personally to stay connected with the process
Conduct outbound calls to potential clients to generate leads for industrial customers looking to sell waste recycle disposable products like paper & plastic. 3. Conduct a daily team huddle to discuss goals and challenges
Qualify leads based on established criteria and maintain a robust sales pipeline 4. Monitor real-time performance metrics and provide immediate feedback
Demonstrate the sales process by making actual calls and closing deals 5. Prepare and send daily performance report to the client
Develop and implement strategies to meet and exceed sales targets 6. Address any escalated customer issues
7. Conduct at least 2-3 side-by-side coaching sessions with team members
2. Team Management:
Recruit, train, and mentor sales representatives Weekly Deliverables:
Monitor team performance and provide regular feedback and coaching 1. Analyze weekly performance data and prepare a comprehensive report
Implement retention strategies to maintain a high-performing team 2. Conduct one-on-one meetings with each team member to review performance
Conduct regular team meetings and one-on-one sessions with team members 3. Hold a team meeting to discuss weekly goals, challenges, and successes
4. Review and refine call scripts and sales strategies based on performance data
3. Process Optimization: 5. Conduct a weekly client call to discuss performance and address any concerns
Continuously refine sales scripts and processes based on performance data and client feedback 6. Review and update the lead scoring system if necessary
Collaborate with management to develop and implement new sales strategies 7. Conduct a training session on a specific skill or product knowledge area
Ensure compliance with company policies and industry regulations

Monthly Deliverables:
4. Performance Management: 1. Prepare and present a monthly performance report to the client
Track and analyze key performance indicators (KPIs) for the team and individual members 2. Conduct formal performance evaluations for team members
Prepare and present performance reports to upper management 3. Set and communicate monthly targets and incentives
Identify areas for improvement and implement corrective actions 4. Review and adjust staffing levels based on campaign needs
5. Analyze customer feedback and implement improvements
5. Client Relationship Management: 6. Conduct a comprehensive review of all processes and implement optimizations
Serve as the primary point of contact for the client 7. Organize a team building or motivation event
Prepare and deliver daily, weekly, and monthly reports to the client 8. Review and update the onboarding and training materials
Address client concerns and implement feedback
Collaborate with the client to refine campaign strategies and goals

Key Performance Indicators (KPIs):
1. Team sales revenue against targets
2. Lead conversion rates
3. Average handling time
4. Customer satisfaction scores
5. Team attendance and attrition rates
6. Quality assurance scores
7. Client satisfaction ratings

#J-18808-Ljbffr
  • Sales Director

    2 days ago


    Quezon City, National Capital Region, Philippines Outsourced Full time

    Job DescriptionWe are seeking a Sales Director - BPO Industry to join our team and drive new business opportunities within the BPO industry. As a key member of our team, you will be responsible for managing the end-to-end sales cycle, from lead generation to contract negotiation and closing.ResponsibilitiesSales Strategy & Execution: Develop and execute a...

  • BPO Agent

    4 weeks ago


    Quezon City, National Capital Region, Philippines Neksjob Full time

    BPO Agent / Sales - QC Site - 25kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional service with...

  • BPO Sales

    2 days ago


    Quezon City, National Capital Region, Philippines weSource Management Consultancy Full time

    BPO Sales (B2B) - Supervisor - Eastwood - 60K + commissionsWe are hiring for a B2B Sales Team leader for a BPO Client in Eastwood.This is an onsite work and follows a night schedule (US).Salary is up to 60K with commissions on top.Minimum of 5 years experience required for this role ideally managing a B2B Sales program in a BPO Company.Job Summary:The Team...


  • Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Required Skills and QualificationsThe ideal candidate will have extensive Telco account and BPO Sales background, excellent communication skills, and experience in developing and delivering effective sales training programs.

  • BPO Collection

    4 days ago


    Quezon City, National Capital Region, Philippines JKILC Full time

    BENEFITS:Leave CreditsHealth and wellness programLife & Disability InsuranceFree annual medical check upsPension savingsReferral bonusNight differential if applicableCompany Profile: One of the biggest businesses in the world of IT outsourcing and consulting. Considered as the pioneer in the industry.Position: BPO Collection StaffCompany Industry: IT...

  • BPO Scheduling Expert

    5 hours ago


    Quezon City, National Capital Region, Philippines LeadAdvisors Full time

    About the Position:">We are seeking a skilled BPO Scheduling Expert to join our team. As a BPO Scheduling Expert, you will play a critical role in optimizing scheduling, forecasting, and real-time monitoring for our BPO operations. You will be responsible for ensuring that staffing levels align with business needs, maximizing efficiency while maintaining...


  • Quezon City, National Capital Region, Philippines weSource Management Consultancy Full time

    WeSource Management Consultancy is seeking an experienced B2B Sales Manager to lead our sales team in Eastwood. The ideal candidate will have a strong background in sales management, excellent communication skills, and a proven track record of driving revenue growth.As a B2B Sales Manager, you will oversee daily operations, train team members, and ensure...

  • BPO Sales Team Lead

    2 days ago


    Quezon City, National Capital Region, Philippines weSource Management Consultancy Full time

    We are seeking a highly experienced and skilled Sales Team Leader to manage our B2B Sales program in Eastwood.The ideal candidate will have a proven track record of managing sales teams, driving revenue growth, and building strong relationships with clients.As a Sales Team Leader, you will be responsible for leading a team of sales agents, overseeing daily...

  • Sales Agent

    2 weeks ago


    Quezon City, National Capital Region, Philippines JK Network Services Full time

    Company Profile: One of the top providers of business outsourcing service in the Philippines. Position: Customer Care RepresentativesCompany Industry: BPO Company Work Schedule: Shifting Schedule Salary: Php 30,000 (NegotiableWork Set-Up: HybridWork Location: Quezon CityBenefits:•Complete Mandated benefits, Package & Incentives•13th month pay•Free...


  • Quezon City, National Capital Region, Philippines Hubstaff blog Full time

    Job RequirementsTo succeed in this role, you will need:Demonstrated experience in sales, business development, or account management within the BPO industry.In-depth knowledge of BPO and outsourcing services, with the capability to identify and address client needs effectively.Proven ability to generate leads using available business tools and resources.You...


  • Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Required Skills and QualificationsTo be successful in this role, you will need to have at least 2 years of experience in training and development, preferably in the BPO industry. You must also have excellent communication and coaching skills, as well as the ability to analyze sales data and identify areas for improvement.


  • Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    BPO Industry Career Starter - Join Our Team!About TASQ Staffing Solutions: We are a leading provider of staffing solutions for the BPO industry, committed to delivering high-quality services to our clients. As a Call Center Agent, you will have the opportunity to start your career in the BPO industry and gain valuable experience and skills.Key...


  • Quezon City, National Capital Region, Philippines Orkestra Full time

    About the RoleThe Operations Manager will play a critical role in driving revenue growth through process optimization, data analysis, and cross-department collaboration. You will manage all sales departments and report directly to our Managing Partners.ResponsibilitiesDevelop and implement sales strategies to achieve goals and KPIs.Oversee team leaders and...

  • Outbound Sales Agent

    2 weeks ago


    Quezon City, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time

    Looking for a Job?Here's What Orbit Can Offer You.HMO.13th Month Pay.Departmental AwardsMaternity/Paternity LeavePaid leaves.Attendance BonusJob requirements:With ANY SALES EXPERIENCEor with Bpo ExperienceGood to excellent English communication skills.Good listening skills.Provide clear and concise instructions to our customers.Advance troubleshooting...


  • Quezon City, National Capital Region, Philippines TORCH Solutions Full time

    We are seeking a talented Service Representative for Sales to join our team at TORCH Solutions. In this role, you will be the primary point of contact for customers, handling inquiries, and assisting with sales.The ideal candidate will have strong communication skills, a proactive attitude, and a passion for driving sales and customer satisfaction. Key...


  • Quezon City, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time

    Company OverviewOrbit Teleservices Pasig-Ortigas is a leading company that offers exciting opportunities for sales professionals. We are committed to providing our customers with exceptional service and support.Salary and BenefitsWe offer competitive salaries, 13th month pay, departmental awards, maternity/paternity leave, paid leaves, and attendance...


  • Quezon City, National Capital Region, Philippines TORCH Solutions Full time

    TORCH Solutions is seeking a highly skilled Sales and Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, handling inquiries, and assisting with sales.The ideal candidate will have excellent communication skills, a positive attitude, and a strong passion for driving sales and...


  • Quezon City, National Capital Region, Philippines TORCH Solutions Full time

    We are seeking a Customer Service Associate for Cable Care Sales to join our team. In this role, you will support customers with their cable service inquiries, assist with troubleshooting, and drive sales of cable products and services. You will be the first point of contact for customers looking to enhance their cable service experience, whether it's...


  • Quezon City, National Capital Region, Philippines TORCH Solutions Full time

    TORCH Solutions is seeking a highly skilled and motivated Cable Care Specialist for Customer Success to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our cable customers.The successful candidate will have a proven track record of delivering outstanding customer...


  • Quezon City, National Capital Region, Philippines TORCH Solutions Full time

    We are seeking a dynamic and customer-oriented professional to join our team as a Customer Service Sales Associate. In this role, you will be the key point of contact for customers, assisting with inquiries, providing product information, and helping to close sales.The ideal candidate will have strong communication skills, a proactive attitude, and a passion...