Current jobs related to Customer Service Representative - Las Piñas - Soonest Global Express Corporation

  • Customer Service Representative

    3 weeks ago

    Las Piñas, Philippines Soonest Global Express Corporation Full time

    SENIOR CUSTOMER SERVICE REPRESENTATIVE-IMPORT & EXPORT (Import and Export Department) Job Description of Senior Customer Service Representative-Import & Export The Senior Customer Service Representative-Import and Export is responsible for managing and overseeing customer service tasks related to international shipments. In this role, you must ensure timely...

  • Customer Service Representative

    2 days ago

    Las Piñas, National Capital Region, Philippines WiseCleaner Inc. Full time ₱204,000 - ₱240,000 per year

    The Customer Service Representative will interact with the customers to provide them with the information and assistance they need on our products and other concerns over the social media platform. He or she will analyze the issues raised by the customer and determine the most appropriate solutions. Assists customers and service execution in a professional...

  • Customer Service Representative- Outright

    12 hours ago

    Las Piñas, National Capital Region, Philippines Firstank Industrial Corp. Full time ₱250,000 - ₱500,000 per year

    Duties & Responsibilities:Assist the Business Development Manager on all coordination works and organization of files for all accounts (One-Time Customer, Outright and Project Accounts).Handle all concerns of outright business partners including processing of manual sales orders from outright; all regional sales representatives.Generate manual sales...

  • Teammate- Customer Service Representative

    12 hours ago

    Las Piñas, National Capital Region, Philippines TaskUs Full time ₱250,000 - ₱500,000 per year

    Job DescriptionWe are hiring Customer Service Representatives in TaskUs Las PiñasSo what does a Teammate really do?Think of yourself as the backbone of the company. Not just anyone can take on this role We make sure we get the best of the best. After all, we are a #RidiculouslyGood company with top-notch employees.As a Teammate, your primary focus is to...

  • Sales Customer Service Representative

    4 days ago

    Las Piñas, National Capital Region, Philippines GoPrime Technology Corp. Full time ₱400,000 - ₱600,000 per year

    Sales Customer Service Representative /Account Manager serves as the liaison between companies and their clients and is in charge of making sure each department meets the needs of the clients. The core priority is addressing clients' needs and concerns as quickly and effectively as possible to develop and maintain a strong relationship. The role also...

  • Call Center Representative

    4 weeks ago

    Las Piñas, Philippines mc2-Nations Info Representative Office Full time

    Overview A Call Agent is responsible for handling inbound and outbound customer calls, providing information, resolving inquiries, and assisting with customer issues. They ensure customer satisfaction by addressing concerns and processing requests efficiently. Responsibilities Handle inbound and outbound customer calls, provide information, resolve...

  • After Sales Customer Service Representative

    4 weeks ago

    Las Piñas, Philippines Houseware Full time

    Houseware On-site - Mandaue Fresh Graduate/Student High/Senior High School Full-time Share Job Description Government Mandated Benefits 13th Month Pay We are seeking a motivated and goal-oriented Sales Representative to join our team. The ideal candidate will be responsible for driving sales, building relationships with potential clients, and ensuring high...

  • Sales Representative

    4 weeks ago

    Las Piñas, Philippines Reno Car Aircon and Refrigeration Specialist Full time

    Job Description: We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will be responsible for generating new business, building relationships with potential clients, and driving sales growth. You will play a key role in representing our products and services, ensuring customer satisfaction, and meeting sales...

  • Sales Representative

    4 weeks ago

    Las Piñas, Philippines Mandaue Fortune Motor Inc. Full time

    Overview The Sales Representative is responsible for generating new business, managing existing client relationships, and meeting sales targets. Key duties include prospecting potential clients, presenting products/services, negotiating contracts, and providing post-sales support. They will work closely with marketing and other departments to ensure customer...

  • 38978648248 - Ecommerce Customer Service Manager & Corporate Sales Specialist

    2 weeks ago

    Las Piñas, Philippines Activate Talent Full time

    Overview POSITION SUMMARY: The E-commerce Customer Service Manager is the frontline e-commerce support for the resolution of inbound customer issues relating to customers’ orders, accounts, or other aspects of the customer experience. The e-commerce customer service manager will own many aspects of customer support, from building scripts for phone/email...

Customer Service Representative

4 weeks ago

Las Piñas, Philippines Soonest Global Express Corporation Full time

SENIOR CUSTOMER SERVICE REPRESENTATIVE-IMPORT & EXPORT
(Import and Export Department)

Job Description of Senior Customer Service Representative-Import & Export
The Senior Customer Service Representative-Import and Export is responsible for managing and overseeing customer service tasks related to international shipments. In this role, you must ensure timely and accurate processing of import/export documentation, communicate with freight forwarders and customs brokers, as well as maintains excellent coordination/relationship with clients, suppliers, and internal teams. This position requires in-depth knowledge of international trade, compliance, logistic procedures, and exceptional customer service skills.

Official “Duties and Responsibilities” of Senior Customer Service Representative-Import & Export:
Monitors receipt of import and export transactions from agents and clients.
Monitors coordination with shipping lines, consolidators, and brokers for import and export transactions.
Monitors submission of pre-advice and FSI.
Monitors and checks confirmation of draft MBL/HBL/MAWB/HAWB.
Checks draft import manifest and monitor timely submission.
Checks and signs the prepared documents for issuance of Delivery Order to the broker.
Monitors the request of billing invoice from shipping line/consolidator/broker and filing of request for payment of such invoices to Accounting department.
Monitors Job Order folders.
Oversees billing invoice requests to Billing department.
Monitors the status of Container Deposit refund.
Monitors the status Pending Import and Export transactions via Google Sheet daily.
Monitors the delivery of cargoes to consignee for both import and export transactions.
Proposes resolutions to concerns related to import and export transactions.
Handles import and export operational concerns.
Monitors the attendance and Performance of Customer Service Assistants.

Inquires rates from shipping line/consolidator.
Provides import and export rates to clients based on SGEC Standard Tariff.
Prepares and submits monthly report to CAB & PSB (DTI) FTEB.
Updating and maintaining of records of shipping lines and airlines, & other related transactions.
Develop step-by-step guide for import and export.