Remote Technical Support Representative
2 days ago
Remote Work‑at‑Home | PhilippinesFull‑time – Hourly position MCI is a leading tech‑enabled business services company offering customer experience, business process outsourcing, and cloud solutions across a wide range of industries. Job Title Remote Technical Support Representative Key Responsibilities Respond to inbound technical support requests via phone, chat, or email. Diagnose and troubleshoot hardware, software, and network issues. Guide customers through step‑by‑step solutions and, when necessary, escalated issues. Document all customer interactions accurately in the system. Maintain up‑to‑date knowledge of products, services, and support procedures. Ensure customer satisfaction by providing timely, effective resolutions. Follow company protocols and security guidelines when handling sensitive information. Collaborate with internal teams to improve support processes and customer experience. Meet performance metrics including resolution time, customer satisfaction and attendance. Qualifications Minimum 18 years of age. High school diploma or equivalent. Prior call‑center experience. Work‑from‑home experience. Strong command of the English language (written and spoken). Typing speed of 20 + WPM. Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Familiarity with Windows operating systems. Ability to troubleshoot, follow up and multitask effectively. Excellent interpersonal skills. Technical & Working‑Environment Requirements High‑speed internet connection. Quiet, appropriate home work environment. Residential location within 80 km of our office. Seniority Level Entry Level Employment Type Full‑time Job Function Information Technology – Support Specialist EEO Statement MCI is an equal opportunity employer. MCI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, nationality, age, or disability. Applicants with a criminal history are considered in a manner consistent with local and federal requirements. MCI provides reasonable accommodations for qualified applicants or employees with disabilities. #J-18808-Ljbffr
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Technical Support Specialist
2 weeks ago
Las Piñas, Philippines StratifyIQ Full timeStratifyIQ Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Technical Support Specialist role at StratifyIQ StratifyIQ Taguig, National Capital Region, Philippines Join to apply for the Technical Support Specialist role at StratifyIQ Get AI-powered advice on this job and more exclusive features. This...
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Technical Support Representative
2 weeks ago
Las Piñas, Philippines Mizela Corporation Full timeThe Technical Support Staff is responsible for assisting with the installation, maintenance, troubleshooting, and coordination of technical systems like CCTV, PABX, and other related equipment. The role ensures the proper functioning of systems, provides client support, and maintains compliance with safety standards. Responsibilities Install and configure...
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IT Technical Support
2 weeks ago
Las Piñas, Philippines Installers PH IT Solution Full timeJob Title: IT Technical Support Specialist Overview We are looking for a knowledgeable and customer-oriented IT Technical Support Specialist to provide assistance with troubleshooting, hardware, software, and networking issues for our employees or customers. The ideal candidate will have strong technical skills, a problem-solving attitude, and the ability to...
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Remote Call Center Representative
1 week ago
Las Piñas, Philippines Mass Markets Full timeJoin to apply for the Remote Call Center Representative role at Mass Markets Our company, MCI, is one of the fastest‑growing tech‑enabled business services firms in the USA, with a strong call center footprint across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud...
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IT Technical Support
2 weeks ago
Las Piñas, Philippines mc2-E bros and Company Inc Full timeOverview An IT Technical Support professional provides advanced technical assistance by troubleshooting hardware, software, and network-related issues. They install, configure, and maintain IT systems, provide solutions for system errors, and assist users with technical challenges to ensure optimal system performance. Responsibilities Troubleshoot hardware,...
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Virtual Help Desk Support
2 days ago
Las Piñas, Philippines Mashreq Bank Full timeJob Summary Houston Skilled Consultancy is looking for motivated and tech-savvy individuals to join our growing IT support team as Virtual Help Desk Support Specialists . This remote role is designed for beginners who are eager to start their career in the IT field. You will provide first-level technical assistance to users, troubleshoot common issues, and...
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Remote Front
2 weeks ago
Las Piñas, Philippines Hunt St Full timeJob Role: Remote Front & Back Office Sales Support SpecialistWork Schedule: Monday - Friday, 9 AM - 5:30 PM (AU Time Zone)Salary range: $1500 - 2000 AUDWho We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an...
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Sales Technical Support
2 weeks ago
Las Piñas, Philippines MC2-VERAR-YU REALITY CORPORATION basak branch Full timeSales Technical Support professionals assist the sales team by providing technical expertise to potential and existing customers. They help demonstrate products, answer technical queries, and offer solutions to ensure customer satisfaction. They may also collaborate with engineering teams to address technical issues and provide post-sales support....
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Pampangan Linguistic Projects
4 weeks ago
Las Piñas, Philippines Sigma AI Full timeJoin to apply for the Pampangan Linguistic Projects - Latin Script (Remote) role at Sigma AI What is Sigma? Sigma is a leading global technology company specializing in data collection and annotation for Artificial Intelligence. With over 30 years of experience, offices in Spain, the US, and the UK, and operations in more than 200 languages, we support top...
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Customer Service Manager
6 days ago
Las Piñas, Philippines Remote VA Full timeJob Title: Customer Service Manager Location: Remote Job Type: Full-Time We are seeking an experienced and proactive Customer Service Manager to lead and optimize our eCommerce subscription business's customer support operations. This role requires strong leadership skills, extensive experience in customer service management, and a strategic mindset to...
