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Customer Service Representative-Import
4 weeks ago
A Logistics Operations Supervisor oversees the daily operations of a company's supply chain, ensuring efficient movement of goods. This involves managing personnel, monitoring inventory, optimizing delivery routes, and coordinating with various departments like sales and customer service. They play a crucial role in ensuring timely delivery of goods, maintaining accurate records, and implementing strategies for improved efficiency and cost-effectiveness.
Here's a more detailed breakdown of the responsibilities:
Core Responsibilities:
• Supervising and Managing Staff:
Logistics Supervisors recruit, train, and manage logistics staff, ensuring efficient workflow and adherence to company policies.
• Inventory Management:
They oversee stock levels, maintain accurate records, and ensure efficient storage and retrieval of goods within warehouses.
• Coordinating Deliveries:
They schedule and monitor inbound and outbound shipments, optimize delivery routes, and resolve any logistical issues or delays.
• Ensuring Compliance:
They enforce safety regulations, ensure compliance with industry standards and company policies, and monitor quality and timely delivery of goods.
• Process Improvement:
They analyze logistics data, identify areas for improvement, and implement strategies to enhance efficiency, reduce costs, and improve customer service.
• Communication and Collaboration:
They communicate with vendors, customers, and other departments to ensure smooth operations and resolve any issues that may arise.
• Record Keeping:
They maintain accurate records of shipments, inventory, and other logistics activities.
Key Skills:
• Leadership and Communication:
Excellent leadership and communication skills are essential for managing teams and interacting with various stakeholders.
• Problem-Solving and Decision-Making:
They need strong problem-solving skills to address logistical challenges and make informed decisions.
• Attention to Detail:
Accuracy in record-keeping, inventory management, and other tasks is crucial.
• Knowledge of Logistics Principles and Procedures:
A solid understanding of logistics operations, inventory management, and transportation is necessary.
• Proficiency in relevant software and systems:
Experience with warehouse management systems, transportation management systems, and other logistics software is often required.
