Travel Agent

4 weeks ago

Quezon City, Philippines Caldwell Communications Full time

Hiring Now: Online Assistants for Our Travel Account (Weekends Off)
Why You Should Apply:
• Enjoy a Monday to Friday schedule – no weekend work
• Use your GDS expertise in a stable, supportive environment
• Get paid training and ongoing career growth opportunities
• Work with a professional team in a growing travel account
• Competitive salary and performance incentives offered

The Role:
We are looking for experienced Online Assistants to support our Travel Account team. Your main role will be to assist customers with their travel needs — including bookings, changes, cancellations, and general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo.
You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free.

Key Responsibilities:
• Manage travel bookings, rebookings, cancellations, and itinerary updates
• Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately
• Respond to customer inquiries via non-voice channels (chat, email, ticketing)
• Ensure documentation and booking details are updated correctly
• Deliver high-quality service that meets both customer and company standards

Qualifications:
• At least 1 year of hands-on experience with GDS tools (Amadeus, Sabre, Galileo, etc.)
• High School graduate (K-12), college level, or college graduate
• Strong English communication skills (written and verbal)
• High attention to detail and good problem-solving skills
• Must be willing to work onsite on a fixed weekday schedule

What We Offer:
• Weekends off (Work schedule: Monday to Friday only)
• Competitive base salary + performance-based incentives
• Paid training and onboarding
• Clear career development pathways
• Friendly, professional, and supportive work environment

Ready to Apply?
We’re actively hiring and conducting interviews. If you have GDS experience and want a stable, weekday-only job in the travel industry — this is your chance.
Apply today and secure your interview slot.
Your journey to a better career starts here.

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