Airline Ticketing

2 weeks ago

Quezon City, Philippines Caldwell Communications Full time

Hiring Now: Online Assistants for Our Travel Account (Weekends Off) Why You Should Apply: • Enjoy a Monday to Friday schedule – no weekend work • Use your GDS expertise in a stable, supportive environment • Get paid training and ongoing career growth opportunities • Work with a professional team in a growing travel account • Competitive salary and performance incentives offered The Role: We are looking for experienced Online Assistants to support our Travel Account team. Your main role will be to assist customers with their travel needs — including bookings, changes, cancellations, and general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo. You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free. Key Responsibilities: • Manage travel bookings, rebookings, cancellations, and itinerary updates • Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately • Respond to customer inquiries via non-voice channels (chat, email, ticketing) • Ensure documentation and booking details are updated correctly • Deliver high-quality service that meets both customer and company standards Qualifications: • At least 1 year of hands-on experience with GDS tools (Amadeus, Sabre, Galileo, etc.) • High School graduate (K-12), college level, or college graduate • Strong English communication skills (written and verbal) • High attention to detail and good problem-solving skills • Must be willing to work onsite on a fixed weekday schedule What We Offer: • Weekends off (Work schedule: Monday to Friday only) • Competitive base salary + performance-based incentives • Paid training and onboarding • Clear career development pathways • Friendly, professional, and supportive work environment Ready to Apply? We’re actively hiring and conducting interviews. If you have GDS experience and want a stable, weekday-only job in the travel industry — this is your chance. Apply today and secure your interview slot. Your journey to a better career starts here.

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