![TASQ Staffing Solutions](https://media.trabajo.org/img/noimg.jpg)
Call Center Team Manager
1 month ago
TASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay.
Qualifications
Our most successful candidates will have:
• A Bachelor’s degree or Associate Degree is preferred but not required.
• Experience in managing a team of 18 to 20 associates.
• Experience and knowledge in supporting hospitality/travel programs as a customer service
line of business.
• Experienced with chat, email support, and back-office.
• Demonstrated leadership skills; the ability to take the lead in making improvements and
resolving issues.
• Strong customer orientation when managing communications and issues.
• The ability to efficiently manage time and keep track of multiple schedules, meetings, and
initiatives.
• Knowledge of metrics, their measurements, thresholds, targets, and process owners.
• A pro-active attitude towards developing trust and professional rapport with employees and
team members; the ability to be a team player
You can choose between an over-the-phone or internet-based interview. Qualified applicants can expect a call within 24-72 business hours. A follow-up text and email will follow if you miss the call.
-
Call Center Team Manager
3 weeks ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay.QualificationsOur most successful candidates will have: A Bachelor's degree or Associate Degree is preferred but not required. Experience in managing a team of 18 to 20 associates. Experience and knowledge in supporting hospitality/travel programs as a customer...
-
Call Center Team Manager
1 month ago
Legazpi, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay. Qualifications Our most successful candidates will have: • A Bachelor’s degree or Associate Degree is preferred but not required. • Experience in managing a team of 18 to 20 associates. • Experience and knowledge in supporting hospitality/travel programs as...
-
Call Center Team Manager
1 month ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay.QualificationsOur most successful candidates will have:• A Bachelor’s degree or Associate Degree is preferred but not required.• Experience in managing a team of 18 to 20 associates.• Experience and knowledge in supporting hospitality/travel programs as a...
-
Team Manager
3 weeks ago
Legazpi, Philippines AUMTREND PH INC Full timeJob Description Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Improvement activitieso Accomplish weekly deliverables, such...
-
Team Manager
3 weeks ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) A passion for Travel and Customer Service Experience in managing a team of 18 to 20 associates Experienced with chat, email support, and back-office Be able to work in MS Office Be able to work in a fast-paced...
-
Team Manager
1 month ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: • At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) • A passion for Travel and Customer Service • Experience in managing a team of 18 to 20 associates • Experienced with chat, email support, and back-office • Be able to work in MS Office • Be able to...
-
Team Manager
1 month ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: • At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) • A passion for Travel and Customer Service • Experience in managing a team of 18 to 20 associates • Experienced with chat, email support, and back-office • Be able to work in MS Office • Be able to...
-
Team Manager
3 weeks ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeResponsibilities:Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition.Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.Influence the lives of others: Develop, train, and manage team...
-
Team Lead/Performance Manager
3 weeks ago
Legazpi, Philippines HealthyBos Full timeThe Role: As our BPO Guru - Master of the Multiverse, you'll be the guardian of the galaxy, the captain of the customer service ship, and the commander of all things BPO. From leading a team of stellar agents to ensuring our clients receive service that's truly out of this world, your mission is to boldly go where no BPO Supervisor has gone beforeKey...
-
Supervisor/Team Lead
3 weeks ago
Legazpi, Philippines Stark Asia Solutions, Inc Full timeThe Supervisor is responsible for managing agent performance to ensure a 100% productivity,efficiency and quality to meet organizational and program goals daily. The supervisor will collaboratewith the Quality Analyst to coordinate performance improvement and accountability of agents. TheSupervisor will work with Client Services and Training on any team or...
-
Maintenance Team Leader
3 weeks ago
Legazpi, Philippines FIRSTCORE MULTIPURPOSE COOPERATIVE Full time> Vocational course> With experiences*Maintenance Team Leaders are responsible for technical maintenance tasks and working closely with the Maintenance Manager to ensure objectives and timescales are met.Work as part of a team and supporting and train others in maintenance tasks to achieve objectives are key elements of the role.Vocational course in...
-
Team Manager
1 month ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeRequirements:• At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must)• A passion for Travel and Customer Service• Experience in managing a team of 18 to 20 associates• Experienced with chat, email support, and back-office• Be able to work in MS Office• Be able to work...
-
AR AP Specialist
2 weeks ago
Legazpi, Philippines Outdesk Full timeJob SummaryWe are seeking an experienced and skilled AP/AR Specialist to join our team. This role is integral in managing our financial transactions related to accounts payable and accounts receivable functions. The AP/AR Specialist will be responsible for conducting credit card reconciliation, bank reconciliation, and maintaining accurate financial records...
-
Workforce Manager
2 months ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
-
Workforce Manager
2 months ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
-
Workforce Manager
2 weeks ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification:Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data, identify...
-
Workforce Manager
2 months ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
-
territory sales representative
1 month ago
Legazpi, Philippines JT International S.A. Full timeWe're JTI, Japan Tobacco International, and we believe in freedom. We think that the possibilities are limitless when you're free to choose. We've spent the last 20 years innovating and creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries, and how we've grown from 40 to 4,000+ employees in the...
-
Assistant Supervisor
1 month ago
Legazpi, Philippines ABENSON Full timeFuntion - RETAIL ASSOCIATE Handles corporate accounts, manage team and day to day transactions. Must be a graduate of any 4 year business course. With at least 2 years working experience in sales related field Experience innsupervisory position is advantage
-
Assistant Supervisor
2 weeks ago
Legazpi, Philippines ABENSON Full timeFuntion - RETAIL ASSOCIATEHandles corporate accounts, manage team and day to day transactions.Must be a graduate of any 4 year business course.With at least 2 years working experience in sales related fieldExperience innsupervisory position is advantage