Call Center Team Manager

Posted 6 days ago and deadline of application is on 22 MarRecruiter was hiring 13 hours agoJob DescriptionResponsible for the overseeing a team in achieving sales targets and overall metricsAssist the Operations Customer Contact Manager in overall day to day operations through an effective monitoring and management of team performanceEnsure consistent...

Posted a day ago and deadline of application is on 12 JulRecruiter was hiring a day agoJob DescriptionOversee the day-to-day operations of a team of nurses who assisttheir onshore counterparts with administrative case management tasks.Accountable for overall performance of nurses according to established standards and business policiesPlan, direct,supervise...

TASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay. Qualifications Our most successful candidates will have: • A Bachelor’s degree or Associate Degree is preferred but not required. • Experience in managing a team of 18 to 20 associates. • Experience and knowledge in supporting hospitality/travel programs as...

TASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay. Qualifications Our most successful candidates will have: • A Bachelor’s degree or Associate Degree is preferred but not required. • Experience in managing a team of 18 to 20 associates. • Experience and knowledge in supporting hospitality/travel programs as...

TASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay.QualificationsOur most successful candidates will have:• A Bachelor’s degree or Associate Degree is preferred but not required.• Experience in managing a team of 18 to 20 associates.• Experience and knowledge in supporting hospitality/travel programs as a...

Posted 5 days ago and deadline of application is on 5 JulRecruiter was hiring 16 hours agoJob DescriptionHandle inbound and make outbound calls or send emails from/to patients, hospitals and healthcare providersAdhere to regulatory and company policies at all timesReview and assessment of primarily complex illness and injury claimsIdentify restrictions and...

Posted a month ago and deadline of application is on 14 JunRecruiter was hiring 5 hours agoJob DescriptionAccomplish sales and organization mission by completing related results as needed.Follow up customer calls where necessary.Answer calls and respond to emails.Update job knowledge by participating in educational opportunities.Minimum...

Job Description Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Improvement activitieso Accomplish weekly deliverables, such...

4-year Bachelor Degree required3 year industry or call center working experience preferredPrevious coaching or supervisory experienceExperience in one of the following strongly preferred: customer service call center (inbound oroutbound)Excellent English SkillJob Types: Full-time, PermanentPay: Php55, Php65,000.00 per monthBenefits:Health insuranceSchedule:8...

We are looking for an experienced Assistant Call Center Manager to join our logistics and supply chain team. The ideal candidate will be responsible for supervising and coordinating the day-to-day operations of the call center, ensuring excellent customer service, resolving customer issues, and managing a team of call center representatives.Qualifications:...

As the Team Leader of our in-house call center operations supporting our hospital client, you will play a crucial role in ensuring the smooth and efficient functioning of our team. You will lead a team of customer service representatives across various shifts to provide excellent support to patients, caregivers, and hospital staff. The ideal candidate must...

"JOB RESPONSIBILITIES: SCHEDULING AND CONDUCTING TRAINING SESSIONS ON VARIOUS CALL CENTER TOPICS TO PREPARE AND SUPPORT NEW EMPLOYEES. TRAINING EXPERIENCED EMPLOYEES ON NEW OR UPDATED CALL CENTER PROCEDURES TO IMPROVE THEIR PERFORMANCE. LIAISING WITH TEAM LEADERS AND MANAGERS TO CONDUCT ON-THE-JOB COACHING. DEVELOPING CALL CENTERS' EDUCATION MATERIALS, SUCH...

Requirements: At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) A passion for Travel and Customer Service Experience in managing a team of 18 to 20 associates Experienced with chat, email support, and back-office Be able to work in MS Office Be able to work in a fast-paced...

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition.Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.Influence the lives of others: Develop, train, and manage team...

JOB DESCRIPTIONAchieve targets and abide by all key recruitment processes of the company and its clients.Call and perform screening interviews of applicants for various call center positions.Endorse, facilitate online applications and tests for the candidates and track their results, making the necessary follow through for the applicants throughout the...

Job Summary:We are seeking a customer-oriented and highly motivated Call Center Agent to join our team. The Call Center Agent will be responsible for handling inbound and outbound customer calls, addressing inquiries, resolving issues, and providing exceptional service to our clients. This role plays a crucial part in maintaining customer satisfaction and...

We are seeking motivated and customer-focused individuals to join our team as Call center In this role, you will be responsible for handling incoming customer calls, addressing inquiries, resolving issues, and ensuring an excellent customer experience. Minimum Requirements? - At least 18 years old - At least HS/SHS Graduate - Preferably with CCE but not...

CALL CENTER AGENTSalary: 16kupWe are seeking motivated and customer-focused individuals to join our team as Call Center Agent . In this role, you will be responsible for handling incoming customer calls, addressing inquiries, resolving issues, and ensuring an excellent customer experience.Qualifications?At least 18 years oldAt least HS/SHS GraduateExcellent...

We are seeking motivated and customer-focused individuals to join our team as Call center In this role, you will be responsible for handling incoming customer calls, addressing inquiries, resolving issues, and ensuring an excellent customer experience. Minimum Requirements? - At least 18 years old - At least HS/SHS Graduate - Preferably with CCE but not...

CALL CENTER AGENTSalary: 16kupWe are seeking motivated and customer-focused individuals to join our team as Call Center Agent . In this role, you will be responsible for handling incoming customer calls, addressing inquiries, resolving issues, and ensuring an excellent customer experience.Qualifications? At least 18 years old At least HS/SHS Graduate...