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Team Manager
4 weeks ago
Requirements:• At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must)• A passion for Travel and Customer Service• Experience in managing a team of 18 to 20 associates• Experienced with chat, email support, and back-office• Be able to work in MS Office• Be able to work in a fast-paced environment• Be proactive in developing trust and professional rapport with employees and team members; work as a team player• Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner• Can work onsite in Legazpi City• Can work on shifting and night schedules
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Team Manager
2 weeks ago
Legazpi, Philippines AUMTREND PH INC Full timeJob Description Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Improvement activitieso Accomplish weekly deliverables, such...
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Team Manager
2 weeks ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) A passion for Travel and Customer Service Experience in managing a team of 18 to 20 associates Experienced with chat, email support, and back-office Be able to work in MS Office Be able to work in a fast-paced...
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Team Manager
2 weeks ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeResponsibilities:Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition.Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.Influence the lives of others: Develop, train, and manage team...
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Team Manager
1 month ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: • At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) • A passion for Travel and Customer Service • Experience in managing a team of 18 to 20 associates • Experienced with chat, email support, and back-office • Be able to work in MS Office • Be able to...
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Team Manager
4 weeks ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: • At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) • A passion for Travel and Customer Service • Experience in managing a team of 18 to 20 associates • Experienced with chat, email support, and back-office • Be able to work in MS Office • Be able to...
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Team Manager
1 month ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: • At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) • A passion for Travel and Customer Service • Experience in managing a team of 18 to 20 associates • Experienced with chat, email support, and back-office • Be able to work in MS Office • Be able to...
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Team Manager
4 weeks ago
Legazpi, Philippines TASQ Staffing Solutions Full timeRequirements: • At least 2 years of leadership experience handling Hospitality/Travel programs in BPO as a customer service line of business. (must) • A passion for Travel and Customer Service • Experience in managing a team of 18 to 20 associates • Experienced with chat, email support, and back-office • Be able to work in MS Office • Be able to...
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Call Center Team Manager
2 weeks ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay.QualificationsOur most successful candidates will have: A Bachelor's degree or Associate Degree is preferred but not required. Experience in managing a team of 18 to 20 associates. Experience and knowledge in supporting hospitality/travel programs as a customer...
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Team Lead/Performance Manager
2 weeks ago
Legazpi, Philippines HealthyBos Full timeThe Role: As our BPO Guru - Master of the Multiverse, you'll be the guardian of the galaxy, the captain of the customer service ship, and the commander of all things BPO. From leading a team of stellar agents to ensuring our clients receive service that's truly out of this world, your mission is to boldly go where no BPO Supervisor has gone beforeKey...
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Call Center Team Manager
1 month ago
Legazpi, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay. Qualifications Our most successful candidates will have: • A Bachelor’s degree or Associate Degree is preferred but not required. • Experience in managing a team of 18 to 20 associates. • Experience and knowledge in supporting hospitality/travel programs as...
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Call Center Team Manager
4 weeks ago
Legazpi, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay. Qualifications Our most successful candidates will have: • A Bachelor’s degree or Associate Degree is preferred but not required. • Experience in managing a team of 18 to 20 associates. • Experience and knowledge in supporting hospitality/travel programs as...
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Call Center Team Manager
1 month ago
Legazpi, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay. Qualifications Our most successful candidates will have: • A Bachelor’s degree or Associate Degree is preferred but not required. • Experience in managing a team of 18 to 20 associates. • Experience and knowledge in supporting hospitality/travel programs as...
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Call Center Team Manager
4 weeks ago
Legazpi, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay. Qualifications Our most successful candidates will have: • A Bachelor’s degree or Associate Degree is preferred but not required. • Experience in managing a team of 18 to 20 associates. • Experience and knowledge in supporting hospitality/travel programs as...
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Supervisor/Team Lead
2 weeks ago
Legazpi, Philippines Stark Asia Solutions, Inc Full timeThe Supervisor is responsible for managing agent performance to ensure a 100% productivity,efficiency and quality to meet organizational and program goals daily. The supervisor will collaboratewith the Quality Analyst to coordinate performance improvement and accountability of agents. TheSupervisor will work with Client Services and Training on any team or...
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Maintenance Team Leader
2 weeks ago
Legazpi, Philippines FIRSTCORE MULTIPURPOSE COOPERATIVE Full time> Vocational course> With experiences*Maintenance Team Leaders are responsible for technical maintenance tasks and working closely with the Maintenance Manager to ensure objectives and timescales are met.Work as part of a team and supporting and train others in maintenance tasks to achieve objectives are key elements of the role.Vocational course in...
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Call Center Team Manager
1 month ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay.QualificationsOur most successful candidates will have:• A Bachelor’s degree or Associate Degree is preferred but not required.• Experience in managing a team of 18 to 20 associates.• Experience and knowledge in supporting hospitality/travel programs as a...
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Call Center Team Manager
4 weeks ago
Legazpi City, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for team managers for a travel account in Legazpi, Albay.QualificationsOur most successful candidates will have:• A Bachelor’s degree or Associate Degree is preferred but not required.• Experience in managing a team of 18 to 20 associates.• Experience and knowledge in supporting hospitality/travel programs as a...
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Workforce Manager
2 months ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
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Workforce Manager
2 months ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification: Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data,...
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Workforce Manager
2 weeks ago
Legazpi City, Philippines TASQ STAFFING SOLUTION INC. Full timeQualification:Five to seven years of process transformation experience in operations or WFM experience with WFM applications; Five or more years of program management experience Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner Strong analytical skills; be able to interpret data, identify...