Human Resource Manager

4 weeks ago


Cebu City, Central Visayas, Philippines IONOS Full time

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work with a diverse range of teams. We are characterized by open structures, a friendly working culture, flat hierarchies, and a strong team spirit. We believe that work and fun are compatible, offering an environment conducive to both. Our continuous growth means we are always looking for new colleagues. Join IONOS and grow with us.

Goals of the Position:

Ensure seamless implementation of HR policies, programs, and initiatives for front-line employees to support organizational objectives and enhance employee engagement. Partner with front-line leaders to resolve employee concerns, foster a collaborative culture, and improve team productivity. Provide strategic guidance and operational support to meet workforce requirements and enable high-performance front-line teams.

Main Responsibilities:
  • HR Operations & Compliance: Oversee daily HR operations for front-line employees, ensuring compliance with company policies, local labor laws, and industry standards. Collaborate with line managers to address employee concerns, grievances, and disciplinary actions promptly. Maintain accurate employee records, ensuring confidentiality and data integrity.
  • Talent Management & Workforce Planning: Support recruitment efforts for front-line roles by working with hiring managers to identify staffing needs and facilitate onboarding. Partner with managers to identify training opportunities and monitor workforce metrics to address challenges.
  • Employee Engagement & Retention: Promote employee engagement initiatives tailored to front-line teams to foster a positive work environment.
  • Performance Management: Assist managers in implementing performance appraisal processes, providing coaching to address performance gaps and develop improvement plans.
  • Change Management: Support HR system and tool implementations that enhance front-line operations.
  • Leadership Support: Act as a trusted HR advisor to front-line managers, providing guidance on employee relations and team dynamics. Participate in cross-functional projects impacting front-line teams.
Additional Responsibilities:
  • Perform other duties as assigned by superiors based on company needs.
  • Uphold the company's ethical standards and positive image in all functions.
  • Administer functions aligned with company goals.
Formal Qualifications:
  • A degree in HR, Learning and Development, Psychology, or related fields.
  • Minimum of 5 years' HR management experience, preferably supporting front-line or operational teams.
  • Proven track record in employee relations, workforce planning, and HR program execution.
Job Specifics:
  • Strong knowledge of labor laws and HR compliance.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to build trust and maintain relationships with employees and leaders.
  • Proficiency in HR systems and tools (e.g., HRIS, applicant tracking systems).
About IONOS:

IONOS is Europe's leading digitalization partner for SMBs, serving around six million customers across 18 markets in Europe and North America. We offer comprehensive digital solutions, from domains and hosting to cloud services, supporting businesses in their digital transformation. We value diversity and welcome applications from all backgrounds, regardless of gender, nationality, ethnicity, religion, disability, age, sexual orientation, or other factors in accordance with applicable law.

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