Product Operations, Customer Care

We are seeking a highly skilled Product Operations, Customer Care professional to join our team at Lazada. This role will be responsible for becoming an in-depth expert on Lazada's proprietary buyer chatbot and voicebot products, ensuring a comprehensive understanding of their functionalities and impact.The ideal candidate will have a strong learning...

We are seeking a talented Patient Care Experience Manager to join our team at Fresenius Medical Care. As a Patient Care Experience Manager, you will be responsible for supporting and executing work in the employee and patient care experience space.This role involves providing administrative support and ensuring smooth operations of the Achievers for...

Job Qualifications:Bachelor's degree in Food Technology.Preferably Licensed Food TechnologistWith 1-2 years of customer care or sales support experience in the food and beverage industry.Knowledge of regulatory requirements is a plus.Has a work background as sales support and order processing in the food & beverage industry is a plus.Strong attention to...

About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

Supervise and mentor the customer care team, providing guidance and support.Conduct regular team meetings and one-on-one sessions to discuss performance, provide feedback, and address concerns.Develop and implement training programs to enhance team skills and knowledge.Ensure the team provides prompt, accurate, and courteous responses to distributors'...

We are currently seeking a skilled Finance professional to join our Order-to-Cash (Accounts Receivable) team at Fresenius Medical Care. The OTC Financial Role is responsible for proper handling of customer queries as well as timely response to incoming requests.Key Responsibilities:Maintaining accurate and up-to-date customer and vendor dataIssuing...

time left to apply End Date: May 14, 2025 (30+ days left to apply)job requisition id R25_00978Position SummaryThe Customer Care Advocate I serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures a seamless customer experience through expertise, ownership,...

CartrackNegotiableOn-site - Manila 1-3 Yrs Exp Diploma Full-timeJob DescriptionWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to...

The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound...

The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound...

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in...

JOB OVERVIEW:The Customer Care Officer is responsible for building positive client interactions and ensuring total customer satisfaction.RESPONSIBILITIES:Handle incoming customer inquiries and resolve issues via phone, email, chat, or in-person.Investigate and resolve customer complaints promptly and effectively.Process orders, forms, applications, and...

We are seeking a highly motivated and experienced Ecommerce Operations and AI Integration Lead to join our team at Lazada. This role will be responsible for driving leadership and execution in processes, initiatives, and functionality as related to the Customer Care platform including artificial intelligence products.The ideal candidate will have a strong...

We're Hiring: Customer Care ManagerLooking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you coveredWe are currently on the lookout for a new Customer Care Manager to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and...

Our client, a multinational leader in fleet performance management, is establishing its operations in the Philippines and is currently hiring members for their pioneering team.Job OverviewAs a Customer Care Representative in the US shift, you will be required to assist and coordinate with customers regarding their hardware and software requests, process...

About TrafileaTrafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing...

Job Summary">The Senior Logistics Operations Manager plays a critical role in ensuring the efficient and timely execution of logistics operations for Sanitary Care Products Asia, Inc. This position is responsible for monitoring dispatch and logistics activities, coordinating with third-party logistics providers, and maintaining compliance with all relevant...

Job PurposeThe primary responsibility is to liaise with other departments and BPI units to implement initiatives that promote customer protection, as well as address customer concerns within the prescribed TAT. The incumbent is also responsible for preparing both internal and external reporting requirements related to complaints and other customer...

Join to apply for the CUSTOMER CARE ASSOCIATE role at Bank of the Philippine Islands (BPI)The Customer Management Associate is responsible for managing and resolving complex customer complaints, requests, and inquiries that have been escalated to the Bank's regulators, Senior Management, or internal units requiring special handling and business...

PRIMARY ROLEGenerally, responsible for providing telephone based first point of contact with potential clientsResponsible for scheduling, making and remaking timely outbound calls, SMSs and emails to members of the public who provide their detailsResponsible for initiating telephone-based discussions with members of the public to qualify their need and if...