Lead - Customer Experience

At Sutherland Global, we are seeking a highly skilled and driven Customer Experience Lead to join our team.Key Responsibilities:Collect and analyze customer feedback from internal and external channels to identify opportunities for improvement.Ensure compliance with key initiatives by tracking complaints, reporting on status, and managing projects that...

Becoming part of our team means being part of a vibrant and growing organization that values excellence and innovation. We're looking for an Experience Lead - Customer Support who can bring their expertise to help us deliver exceptional customer experiences.About the Job Description:Proven track record of 3+ years in a customer service management role,...

About the RoleThe Customer Experience Quality Lead will be responsible for overseeing and managing performance and service quality to guarantee customer satisfaction. This involves defining Sutherland's reputation, strengthening relationships, keeping management updated, and impacting the bottom line.Main ResponsibilitiesManage performance and service...

Job Title: Team Lead - Customer ExperienceReports to: [Manager's Name]Location: [Multiple Locations]Job Type: Full-timeSalary: CompetitiveBenefits: Medical, dental, and vision insurance, 401(k) retirement planAbout the RoleWe are seeking a highly skilled and experienced Team Lead - Customer Experience to join our team. As a key member of our leadership team,...

About the JobWe are looking for a seasoned professional to join our leadership team as a Senior Team Lead. In this role, you will be responsible for managing a team of sales professionals, providing coaching and guidance to help them achieve their full potential. You will also be expected to identify opportunities for growth and improvement within the team...

Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Trainer who will create and facilitate training materials with a focus on equipping the organization with...

About the RoleWe are seeking a highly skilled Subject Matter Expert to join our team. In this role, you will be responsible for coordinating cases from multiple providers and helping injured patients who may not be able to manage their care on their own.Your Key Responsibilities Will Include:Managing administrative responsibilities such as scheduling...

TikTok Customer Experience SpecialistAbout the PositionThis is an exciting opportunity to join our Huawei Customer Service team as a TikTok Customer Experience Specialist. You will play a key role in delivering exceptional customer experiences through our TikTok platform, addressing inquiries, resolving issues, and ensuring customer satisfaction.Main...

Operations Leadership RoleWe are seeking an experienced Operations Leadership professional to join our team at GrowthFN Sdn Bhd. In this role, you will be responsible for leading a team of customer service representatives and ensuring the delivery of exceptional customer experiences.Key ResponsibilitiesLeading a team of customer service representatives to...

Job DescriptionAs a Technical Lead for AI and Customer Experience, you will be responsible for:Understanding client needs to define automation development specificationsProposing and implementing scalable design, software improvements, and optimization solutionsProviding extensive code reviews with software engineersDeveloping front-end and back-end with...

About the PositionThe Industrial Site Lead will be responsible for leading our site operations and ensuring site safety standards are met.Key ResponsibilitiesCoordinate with subcontractors to meet project deadlines.Monitor work quality and compliance with design specifications.Conduct regular site inspections and document project progress.Communicate...

About the JobWe are looking for a Customer Experience Manager who can drive customer engagement and satisfaction through effective communication and partnership-building with Distributors and Direct Serviced Accounts (DSA).You will lead tactical calls with these accounts to ensure timely order confirmation, picking advice to 3PL, payments under CWO terms,...

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyCOO of The Lead Realty Licensed Real Estate Broker #34414 Started 2010 in Real Estate IndustryCompany DescriptionThe Lead Realty is a multi-awarded real estate consultancy firm that offers thorough,...

**Job Description**We are seeking a Customer Experience Manager to lead our team in delivering world-class customer service experiences. As a key member of our team, you will be responsible for identifying and fulfilling customer needs, while maintaining compliance with applicable laws, rules and regulations.Key Responsibilities:IDentify and fulfill customer...

About J&B Services:">We are a leading provider of Customer Experience (CX) Solutions and Services, committed to delivering exceptional support to our clients.Job Summary:">The Chat Sales Specialist will be responsible for engaging with customers via chat, providing information, and identifying sales opportunities. They will work collaboratively with...

Nityo Infotech has an exciting opportunity for experienced IT professionals to take on the challenge of leading our IT Service Desk team. As an IT Service Desk Trainer/Lead, you will play a crucial role in shaping the technical expertise of our team members and ensuring exceptional customer experiences.Core ResponsibilitiesPromote a culture of excellence...

The Lead Realty is a multi-awarded real estate consultancy firm based in Taguig City, Philippines. Specializing in buying, selling, leasing, and investing in mid to ultra high-end properties, we offer comprehensive real estate services from marketing to after sales support.Role DescriptionThis is a full-time hybrid role for the Sales Department at The Lead...

**Company Overview:**Hunter's Hub, Inc. is a leading provider of innovative solutions in the industry.We are committed to delivering high-quality products and services that meet the evolving needs of our customers.We are looking for talented individuals who share our vision and values to join our team.Job Description:As a Product Solutions Designer/Manager,...

About Smartpark Systems Solutions, IncorporatedAs the Philippine leader in parking management services, SSSSI prides itself on providing exceptional customer experiences. We are seeking a highly skilled and dedicated Senior Customer Experience Associate to manage our front desk operations.The RoleThis key position is responsible for ensuring seamless office...

Job OverviewSutherland, a leading process transformation company, is seeking a skilled Customer Success Manager to join their team. As a key member of the customer success team, you will be responsible for driving customer growth and retention by delivering exceptional customer experiences.About SutherlandSutherland serves marquee clients in major industry...