Experience Lead

5 days ago


Taguig, National Capital Region, Philippines Best Reliable Resources Full time

Becoming part of our team means being part of a vibrant and growing organization that values excellence and innovation. We're looking for an Experience Lead - Customer Support who can bring their expertise to help us deliver exceptional customer experiences.

About the Job Description:

  • Proven track record of 3+ years in a customer service management role, preferably within the call center or customer service industry.
  • Excellent communication, interpersonal and leadership skills, with the ability to motivate and develop a high-performing team.
  • Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer service.
  • Proficient in data analysis and the use of customer service metrics to drive continuous improvement.
  • Adaptable and resilient, with the ability to thrive in a fast-paced, dynamic environment.
  • Familiarity with customer service software and technologies, and a commitment to leveraging digital solutions to enhance the customer experience.
  • With Sales Training experience, you'll be able to motivate employees and foster a positive work environment.


  • Taguig, National Capital Region, Philippines Lead Tech Industrial Solutions Corporation Full time

    About the PositionThe Industrial Site Lead will be responsible for leading our site operations and ensuring site safety standards are met.Key ResponsibilitiesCoordinate with subcontractors to meet project deadlines.Monitor work quality and compliance with design specifications.Conduct regular site inspections and document project progress.Communicate...


  • Taguig, National Capital Region, Philippines The Lead Realty Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyLicensed Real Estate Broker at The Lead RealtyHiringWe are looking for a professional real estate broker or agent to LEAD and GROW with usEnjoy the vast LISTINGS that you can market.EXPERIENCE real estate...

  • Broker coordinator

    2 weeks ago


    Taguig, National Capital Region, Philippines The Lead Realty Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyCOO of The Lead RealtyCompany DescriptionThe Lead Realty is a multi-awarded real estate consultancy firm in the Philippines, offering one-stop real estate services in buying, selling, leasing, and investing in property. Partnered with top real...


  • Taguig, National Capital Region, Philippines The Lead Realty Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyCOO of The Lead Realty Licensed Real Estate Broker #34414 Started 2010 in Real Estate IndustryCompany DescriptionThe Lead Realty is a multi-awarded real estate consultancy firm that offers thorough,...


  • Taguig, National Capital Region, Philippines Sutherland Global Full time

    At Sutherland Global, we are seeking a highly skilled and driven Customer Experience Lead to join our team.Key Responsibilities:Collect and analyze customer feedback from internal and external channels to identify opportunities for improvement.Ensure compliance with key initiatives by tracking complaints, reporting on status, and managing projects that...


  • Taguig, National Capital Region, Philippines HelloConnect Inc. Full time

    HelloConnect Inc. is a subsidiary of HelloFresh, founded to address the challenges faced in customer care.Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies.Located in Manila, Philippines, we make this service available to other...

  • Head of Finance

    5 days ago


    Taguig, National Capital Region, Philippines Experience Entertainment Inc. Full time

    About the roleAs the Head of Finance at Experience Entertainment Inc. / Insignia Presents, you will be responsible for overseeing the company's financial operations and ensuring the accurate and timely reporting of its financial performance. This is a full-time position based in Bonifacio Global City, Taguig City, Metro Manila.What you'll be doingManage the...


  • Taguig, National Capital Region, Philippines JTI Full time

    Key ResponsibilitiesThe Consumer Activation Specialist will be responsible for:Supporting the Consumer Activation Manager in developing and executing activation strategies.Collaborating with Territory Activation Leads to ensure efficient execution of activation materials and premium items.Working closely with Brand, Digital, Legal, PPO, and FMZ Teams to...

  • Experience Lead

    1 week ago


    Taguig, National Capital Region, Philippines GCash Full time

    On-site - Taguig Fresh Graduate/Student Diploma Full-timeJob DescriptionDo you want to take the first step in making Filipinos' lives better every day? Here in GCash, we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation...

  • Team Lead

    2 days ago


    Taguig, National Capital Region, Philippines SL Temps Inc Full time

    Job Title: Team Lead - Customer ExperienceReports to: [Manager's Name]Location: [Multiple Locations]Job Type: Full-timeSalary: CompetitiveBenefits: Medical, dental, and vision insurance, 401(k) retirement planAbout the RoleWe are seeking a highly skilled and experienced Team Lead - Customer Experience to join our team. As a key member of our leadership team,...


  • Taguig, National Capital Region, Philippines HelloConnect Full time

    About the JobWe are looking for a seasoned professional to join our leadership team as a Senior Team Lead. In this role, you will be responsible for managing a team of sales professionals, providing coaching and guidance to help them achieve their full potential. You will also be expected to identify opportunities for growth and improvement within the team...


  • Taguig, National Capital Region, Philippines Sutherland Full time

    About the RoleThe Customer Experience Quality Lead will be responsible for overseeing and managing performance and service quality to guarantee customer satisfaction. This involves defining Sutherland's reputation, strengthening relationships, keeping management updated, and impacting the bottom line.Main ResponsibilitiesManage performance and service...

  • Accounting Officer

    2 weeks ago


    Taguig, National Capital Region, Philippines The Lead Realty Full time

    1 week ago Be among the first 25 applicantsUrgent Hiring Accounting Specialist/ OfficerLocation: BGC, TaguigJob Type: Full-Time / Office-BasedJob Description:We are looking for an organized and detail-oriented Accounting Specialist to join our team. The ideal candidate will be responsible for managing financial transactions, preparing reports, and ensuring...


  • Taguig, National Capital Region, Philippines Globe Telecom, Inc. Full time

    Key ResponsibilitiesThe Product Experience Manager will be responsible for:Defining Customer Experience: Define and redefine the customer experience for assigned episodes/micro-episodes based on customer insights, behaviors, trends, and business needs.User Experience Design: Apply user-centered design principles to create simple and usable experiences across...

  • Site Supervisor

    2 weeks ago


    Taguig, National Capital Region, Philippines Lead Tech Industrial Solutions Corporation Full time

    Lead Tech Industrial Solutions CorporationOn-site - Taguig 1-3 Yrs Exp Bachelor ContractJob DescriptionDescriptionOversee daily construction operations and ensure site safety standards.Coordinate with subcontractors and ensure project timelines are met.Monitor work quality and compliance with design specifications.Conduct regular site inspections and...


  • Taguig, National Capital Region, Philippines Lead Tech Industrial Solutions Corporation Full time

    Job OverviewWe are seeking a highly skilled Construction Project Coordinator to lead our site operations and ensure seamless project delivery.ResponsibilitiesOversee daily construction activities and maintain site safety standards.Coordinate with subcontractors to meet project timelines.Monitor work quality and compliance with design specifications.Conduct...


  • Taguig, National Capital Region, Philippines Lead Tech Industrial Solutions Corporation Full time

    Job SummaryWe are seeking a highly skilled Fit-Out Works Supervisor to lead our site operations and ensure seamless project delivery.Key ResponsibilitiesOversee daily construction activities and maintain site safety standards.Coordinate with subcontractors to meet project deadlines.Monitor work quality and compliance with design specifications.Conduct...


  • Taguig, National Capital Region, Philippines HelloConnect Full time

    HelloConnect: Transforming Customer ExperiencesHelloConnect is a forward-thinking subsidiary of HelloFresh, established to address the intricate challenges in customer care. By harnessing our vast experience in developing tailored solutions for HelloFresh, we have created hyper-focused services catering to high-growth companies. Situated in the Philippines,...


  • Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job DescriptionAs a Technical Lead for AI and Customer Experience, you will be responsible for:Understanding client needs to define automation development specificationsProposing and implementing scalable design, software improvements, and optimization solutionsProviding extensive code reviews with software engineersDeveloping front-end and back-end with...


  • Taguig, National Capital Region, Philippines Maple Bear Philippines Full time

    Position SummaryWe are seeking a highly skilled and experienced Human Resource Generalist to join our team. This key role will be responsible for managing the HR functions across various branches, ensuring seamless execution and alignment with the company's goals. The successful candidate will possess excellent leadership, interpersonal, and problem-solving...