Customer Experience Specialist
4 days ago
We are seeking an experienced Operations Leadership professional to join our team at GrowthFN Sdn Bhd. In this role, you will be responsible for leading a team of customer service representatives and ensuring the delivery of exceptional customer experiences.
Key Responsibilities
- Leading a team of customer service representatives to achieve exceptional customer satisfaction.
- Developing and implementing strategies to improve customer service quality and efficiency.
- Collaborating with internal teams to ensure seamless execution of customer requests.
Requirements
- Proven experience in operations leadership and customer service management.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Us
GrowthFN Sdn Bhd is committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. We believe in fostering a culture of innovation and excellence within our organization.
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