Customer Experience Specialist

4 days ago


Taguig, National Capital Region, Philippines GrowthFN Sdn Bhd Full time
Operations Leadership Role
We are seeking an experienced Operations Leadership professional to join our team at GrowthFN Sdn Bhd. In this role, you will be responsible for leading a team of customer service representatives and ensuring the delivery of exceptional customer experiences.

Key Responsibilities
  • Leading a team of customer service representatives to achieve exceptional customer satisfaction.
  • Developing and implementing strategies to improve customer service quality and efficiency.
  • Collaborating with internal teams to ensure seamless execution of customer requests.

Requirements
  • Proven experience in operations leadership and customer service management.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About Us

GrowthFN Sdn Bhd is committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. We believe in fostering a culture of innovation and excellence within our organization.



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