Customer Experience Associate
7 days ago
About J&B Services:
">We are a leading provider of Customer Experience (CX) Solutions and Services, committed to delivering exceptional support to our clients.
Job Summary:
">The Chat Sales Specialist will be responsible for engaging with customers via chat, providing information, and identifying sales opportunities. They will work collaboratively with cross-functional teams to deliver an outstanding customer experience.
Responsibilities:
">- Customer Engagement: Engage with customers via chat to provide accurate and timely responses to their queries.
- Sales Opportunities: Effectively identify sales opportunities and collaborate with the team to close deals.
- Product Knowledge: Maintain strong knowledge of products and company policies to ensure seamless customer interactions.
- Team Collaboration: Collaborate with cross-functional teams to achieve business objectives and deliver exceptional customer experiences.
Required Skills and Qualifications:
">The ideal candidate will have at least 1 year of BPO experience and a high school diploma or equivalent.
Additional Notes:
">This is a great opportunity to join a dynamic team and contribute to delivering exceptional customer experiences.
Working Set-up:
">This position will work on-site, Monday to Friday, with a competitive compensation package.
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