Order Management

4 weeks ago

Manila, National Capital Region, Philippines Shiseido Full time
Overview

The Order Management and Replenishment Planning Executive will be in-charged of end-to-end order management for all channels. This person will also be responsible for proper stock replenishment and inventory management at consignment stores. This role will work closely with cross-functional teams within Supply Chain, Marketing, Retail Operations, and 3PL to ensure timely delivery of products and high rate of on-shelf availability.

Responsibilities
  • Processes SO and OB in SAP for the weekly deployment of consignment doors for selling stocks and POSMs
  • Processes SO and OB in SAP for Outright orders
  • Manages version up codes during SO creation in SAP to ensure achievement of External Fill Rate target
  • Coordinates with 3PL to ensure on-time, complete, and accurate delivery of orders in both quantity and quality
  • Processes stock returns from stores to warehouse for quarterly and ad hoc pullout
  • Processes Marketing Request Form (MRF) for deployment to consignment stores, PR use, events, and the like
  • Monitors and reviews Backloads, POD, and OB of 3PL
  • Coordinates with 3PL to resolve delivery issues and complaints
  • Translates Demand Planners' forecast into replenishment plan considering lead time and safety stock requirement
  • Calculates stock replenishment on a weekly basis on SKU-Store level to ensure optimal inventory level and on-shelf availability at consignment stores
  • Works with Demand and Supply Planner in strategizing stock allocation between consignment stores and outright accounts in lieu of supply constraint
  • Drives stock rebalancing considering slow moving and excess stocks at consignment stores
  • Works closely with Logistics team on ensuring Goods Receipt of urgent shipments
  • Monitors and reports On-Shelf Availability (OSA) for consignment stores
Requirements
  • Bachelor's degree in business, supply chain or related fields
  • A minimum of 3-5 years of experience in order management and replenishment planning or supply planning
  • Proficient in MS Excel, MS Powerpoint, and SAP
  • Strong coordination and problem solving skills
  • Strong business acumen
Seniority level
  • Associate
Employment type
  • Contract
Job function
  • Supply Chain, Customer Service, and Other
Industries
  • Retail Luxury Goods and Jewelry
  • Wholesale Luxury Goods and Jewelry

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