Order Management Specialist

5 days ago

Manila, National Capital Region, Philippines LIXIL Full time ₱900,000 - ₱1,200,000 per year

Asia

Philippines

LIXIL Philippines Inc.

Employee Assignment

Hybrid

Full Time

11 August 2025

Responsibilities

  • Support Account Managers on Order processing and monitoring
  • Creation of SO/DO on SAP
  • Attend and provide inputs on SOIP Meetings to meet KPI targets (OTIF lvl 2, RDD Management, etc.)
  • Collaborate closely with other cross functional teams (Finance for credit releasing, Marketing – for Master data, Warehouse & Logistics – for delivery status, Supply Team – for Inventory and supply concerns)
  • Preparation of Order Mgt Reports and processing claims, consignment, Mock up samples

Key Deliverables

  • SO/DO
  • On- time processing of orders, claims, consignment, mock up samples
  • Inputs on SOIP meetings in relation to order status, PO status, etc.
  • Order Management Reports (Manual DR Monitoring, SO/DO backlog etc.)

Requested Professional Capability

  • At least 1 year of experience in SAP
  • 1-4 years' experience in Order Management, Customer Service, Order Desk

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