Order Management specialist

2 weeks ago

Manila, National Capital Region, Philippines InOpTra Digital Full time $60,000 - $80,000 per year

Role Overview

We are hiring an experienced
Order Management & Supply Chain Specialist (Mid-Level)
to drive global order execution and supply chain reporting. This role requires ownership of
order lifecycle management, PO handling, inventory tracking, and contract manufacturing support
, with
daily collaboration with US-based stakeholders and customers
during
PST hours
.

Key Responsibilities

  • Lead
    order lifecycle processes
    : intake, validation, confirmation, delivery confirmation, and RMA handling.
  • Own
    PO lifecycle reporting
    : publish trackers, analyze deviations between estimates vs actuals, support invoice-to-PO matching.
  • Resolve
    Master Data Management (MDM)
    issues and escalate exceptions where required.
  • Coordinate with manufacturing partners for
    rack manufacturing and staging orders
    .
  • Prepare weekly reports on
    inventory health, PO status, STO (Stock Transfer Orders), and open issues
    .
  • Drive issue resolution within defined SLOs.
  • Engage daily with
    US counterparts to ensure alignment and issue resolution
    .

Skills & Qualifications

  • 3–5 years of experience in
    Supply Chain Operations, Procurement, or Order Management
    .
  • Strong experience with ERP systems (SAP or equivalent).
  • Hands-on knowledge of PO management, RMA processes, and inventory tracking.
  • Strong reporting and analytics skills with Excel/Google Sheets.
  • Ability to work in a
    cross-functional, global, customer-facing environment
    .

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