Technical Support Representative

4 weeks ago

Cavite City, Calabarzon, Philippines Schneider National Full time

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: Technical Support RepresentativeWhat will you do?

The Technical Support Representative (TSR) will:

  • Be responsible for ensuring a high level of Customer Satisfaction.
  • Provide customers with post-sales Technical Support for APC's core product line and advise potential and existing customers on product selection.
  • Require an understanding of system availability concepts and APC's solutions for providing uptime.
  • Interpret policies and make business decisions under pressure, based on customer and company needs to meet deadlines with minimal supervision.
  • Provide post-sales Technical Support via the phone, ensuring every interaction creates the optimal customer experience.
  • Assist potential customers with product selection and configuration, identifying and routing large opportunities to sales teams for follow up and closure.
Who would be successful?
  • Bachelor's/College Degree in Engineering, Computer Science/Information Technology, Business Studies/Administration/Management or equivalent.
  • Support experience, strong problem-solving skills, and technical aptitude.
  • At least 2 years of working experience in the related field is required for this position.
  • Preferably 1-4 years experienced employees specializing in Customer Service or equivalent.
  • Experience working as a Technical Support / Helpdesk / Service Desk in a Shared Services or BPO MNC company is a plus.
What's in it for me?
  • Global family leave.
  • Comprehensive medical coverage for employee and dependents.
  • Worldwide Employee Stock Ownership.
  • Flexible work arrangement.

…and more

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient, and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue.

137,000+ employees in 100+ countries.

45% of revenue from IoT.

5% of revenue devoted to R&D.

Video Link:

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

#J-18808-Ljbffr

  • Remote Technical Support Representative

    4 weeks ago

    Cavite City, Calabarzon, Philippines Mass Markets Full time

    PositionRemote Technical Support Representative – Mass MarketsPosition OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...

  • Technical Support Representative

    4 weeks ago

    Antipolo City, Calabarzon, Philippines Movate Technologies Services Limited Full time

    Job Title: Technical Support RepresentativeLocation: EGBC, AntipoloSchedule: Shifting SchedulesEmployment Type: Full-TimeAbout the RoleWe are looking for Customer Service Representatives who will assist customers with technical concerns related to POTS, DSL, or PRISM services. In this role, you'll be handling inbound calls and providing support by listening...

  • Technical Support Representative

    2 days ago

    Paranaque City, Calabarzon, Philippines SPi Global (now Straive) Full time ₱250,000 - ₱350,000 per year

    Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available tools and resourcesDocument customer interactions and issue resolution in a ticketing systemCollaborate with internal teams to...

  • Technical Sales Representative/Food Tech

    3 days ago

    Antipolo City, Calabarzon, Philippines PROMESSO BUSINESS SOLUTIONS CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring: Technical Sales Representative (Food Technology Graduate)Location: Brgy. San Roque, Antipolo City, RizalCompany: Gourmissimo Enterprises Inc.About UsGourmissimo Enterprises Inc. was established to meet the growing demand for natural, nutritious, delicious, and easy-to-use food products. Our carefully developed product range enhances texture,...

  • Area Sales Representative

    3 days ago

    Cavite City, Calabarzon, Philippines Ingcoph Traders Inc. Full time ₱300,000 per year

    Job Title: Area Sales Representative (ASR) – WADFOW Gen TradeJob SummaryWe are seeking a motivated Area Sales Representative to manage and support WADFOW partner stores (Gen Trade) in your assigned area. This role focuses on achieving sales targets, maintaining strong relationships with dealers and partners, and helping grow the company's market presence....

  • Sales Development Representative

    4 weeks ago

    Cavite City, Calabarzon, Philippines NorthPoint Search Group Full time

    OverviewSDR - RemoteWho: HR Services CompanyWhat: Call warm leads and schedule qualified appointments for senior sales consultantsWhen: Immediate NeedWhere: Remote, with flexibility across U.S. time zonesWhy: Growth – Help companies support employees during transitions by connecting them to career resourcesOffice Environment: Collaborative, remote-first...

  • Area Sales Representative

    3 days ago

    Cavite City, Calabarzon, Philippines Ingcoph Traders Inc. Full time ₱200,000 - ₱250,000 per year

    Best Tools is hiring an Area Sales Representative (ASR) for CaviteRole Overview:We are seeking a goal-driven Area Sales Representative to handle the Cavite area. The role focuses on meeting sales objectives, supporting dealer and trade partners, and expanding the company's market reach in the hardware industry.Key Responsibilities:Achieve area sales targets...

  • Distributor Technical Sales Representative

    3 days ago

    Lipa City, Calabarzon, Philippines Jetbest Animal Nutrition & Health Care, Inc. Full time ₱250,000 - ₱500,000 per year

    Provide technical assistance to customers (end users) of the assigned dealers/ distributorsConduct Daily sales calls, face to face and ocular visit to customer site.Participate in any project or activity that may be assigned by the Area Sales Representative.Maintains harmonious relationship with customers that will be beneficial to both partiesServe...

  • Customer Service/Product Support Years of Experience: 3 Technical Support Technologies Technica

    3 weeks ago

    Cavite City, Calabarzon, Philippines Codev Insights Full time

    The Client is a leading provider in the tech-centric managed services industry. Our project focuses on delivering top-notch customer service and product support, essential for maintaining the high standards our clients have come to expect.Required SkillsTechnical SupportCustomer ServiceProduct SupportJob DescriptionAbout the RoleAs part of our customer...

  • Facilities Administrative Technical Coordinator

    1 week ago

    Cavite City, Calabarzon, Philippines Appen Full time ₱144,000 - ₱300,000 per year

    About AppenAppen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation...