PS Technical Consultant I

2 days ago

Cebu City, Central Visayas, Philippines NCR Voyix Full time
Overview

Join to apply for the PS Technical Consultant I role at NCR Voyix.

The Configuration Analyst is responsible for providing technical services and processes to meet client needs. The position involves daily interaction with clients and team members to execute service delivery and to address any issues and concerns.

About NCR Voyix

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Responsibilities
  • Fluent in English. Must be able to speak, read and write in English.
  • Additional languages beneficial; Spanish, Portuguese, French, Italian, and German
  • Must have IT experience in database management or similar IT job experience.
  • New hire will provide configuration services in multiple NCR software applications; Configuration Center, NCR Back Office, Aloha Online Ordering, Order Point, Vital Cast on Center and NBO for NCR's Aloha product suite, including Aloha Quick Service and Aloha Table Service.
  • The work hours after the completion of training will be assigned dependent on the client assignment. Shifts vary, and some begin at 4am local time.
  • Will execute configuration changes to Aloha products in response to new client promotions, pricing changes, or other updates that directly affect the in-store operation of the Point-of-Sale system.
  • Will execute configuration changes to software in response to a client's supply-chain or labor-management related updates.
  • Serve as subject matter expert to clients and team members with respect to their given Aloha solution, its configuration, and its implementation.
  • Troubleshoot issues that arise from clients and other team members and escalate appropriately.
  • Maintain responsibility for the execution of project plans.
  • Be able to work in a diverse team including individuals in other countries, of various technical and process skill levels.
  • Identify areas for internal process improvement.
  • Serve as a backfill for other team members during peak times or when staff availability is minimal.
  • Other job-related duties as assigned.
Qualifications
  • Fluent in English. Must be able to speak, read and write in English.
  • Additional languages beneficial; Spanish, Portuguese, French, Italian, and German
  • Must have IT experience in database management or similar IT job experience.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Software Development
EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

#J-18808-Ljbffr

  • Technical Support Engineer Tier II

    3 weeks ago

    Cebu City, Central Visayas, Philippines CallTek Full time

    Staff4Me is seeking a Technical Support Engineer Tier II to join our dynamic support team. As a Tier II engineer, you will handle complex technical issues and provide expert guidance to our customers, ensuring they receive high-quality support. You will work closely with both customers and Tier I engineers, playing a crucial role in maintaining customer...

  • Travel Agent

    4 weeks ago

    Cebu City, Central Visayas, Philippines na Full time

    I am excited to apply for the Travel Consultant role at Teleperformance. With 3 years and 10 months of experience in a travel account and proficiency in GDS tools such as Amadeus, I have consistently delivered accurate bookings, tailored itineraries, and excellent customer service.I am confident my industry knowledge, attention to detail, and passion for...

  • Genesys Solutions Consultant

    3 weeks ago

    Cebu City, Central Visayas, Philippines Helpware Full time

    The Solutions Consultant works in a consultative role to understand customer needs and map them to Genesys software, services, and consulting offerings delivered in a holistic solution. This role works with all levels of customer organizations, tailoring the messaging to meet the needs of various stakeholders, including C-level decision-makers.Key...

  • Senior Consultant

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeConsultant Full time ₱800,000 - ₱1,200,000

    Job DescriptionA career in consulting is rooted by long-term relationships and close collaboration with clients across the globe. As a SuccessFactors Consultant, you will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.Your ability to accelerate impact and...

  • Customer Program Spec I

    4 weeks ago

    Cebu City, Central Visayas, Philippines Ultra Clean Technology Full time

    Join UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...

  • Technical Support Representative

    3 weeks ago

    Cebu City, Central Visayas, Philippines VenturEd Solutions Full time

    Technical Support Representative (Software Applications)Technical Support Representative (Software Applications)Talent Acquisition Specialist | People OperationsFor more than 40 years, VenturEd Solutions has been supporting K-12 private and independent schools. We offer a comprehensive suite of software tools for admissions, enrollment, financial aid,...

  • Account Manager – Cebu

    4 weeks ago

    Cebu City, Central Visayas, Philippines Hilti (Canada) Corporation Full time

    What's the role?As an Account Manager, you'll visit our customers at their workplaces to understand their needs and offer solutions. You could be on construction sites, nuclear plants, offices, or warehouses.This role involves professional consultative selling, demonstrating pioneering products, and selling our software along with services and after-care. It...

  • Consultant, Global Analytic Insights

    2 weeks ago

    Cebu City, Central Visayas, Philippines Webhelp Enterprise Full time

    Apply NowJob Title:Consultant, Global Analytic InsightsJob DescriptionThe Consultant, Global Analytic Insights will deliver analysis of call center performance and customer satisfaction data in support of operational improvement initiatives. This position works on an analytic team to assess call center-controllable processes that have an impact on customer...

  • Technical Account Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines Icon Ventures Full time

    About UsAs the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing...

  • Technical Account Manager

    3 days ago

    Cebu City, Central Visayas, Philippines Icon Ventures Full time

    About UsAs the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing...