ServiceNow Technical Solutions Expert

1 day ago

Cebu City, Central Visayas, Philippines beBeeServiceNow Full time $90,000 - $120,000

ServiceNow Technical Consultant Job Opportunity

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We are seeking an experienced ServiceNow Technical Consultant to join our growing ServiceNow practice area. This is a 100% remote opportunity, and candidates must be willing to interview and work in US-based time zones.

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As a ServiceNow Technical Consultant, you will be responsible for designing, implementing, and supporting ServiceNow solutions that meet our clients' business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications.

">Job Responsibilities">

Solution Design and Implementation:

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  • Analyze and translate business requirements into technical specifications and robust ServiceNow solutions.">
  • Design, configure, develop, and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other ServiceNow solutions.">
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Customization and Integration:

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  • Customize ServiceNow applications to meet specific business needs using JavaScript, GlideScript, and other relevant technologies.">
  • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods.">
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Project Management:

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  • Lead and manage ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget.">
  • Provide project status updates, manage project risks, and communicate effectively with stakeholders.">
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Consultation and Support:

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  • Collaborate with clients to gather requirements, provide technical consulting, and recommend best practices.">
  • Offer ongoing support and troubleshooting for ServiceNow applications and integrations.">
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Training and Documentation:

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  • Create and maintain comprehensive technical documentation, including design specifications, user guides, and process workflows.">
">Requirements">

Essential Qualifications:

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  • Minimum of 3-5 years of experience working with the ServiceNow platform.">
  • Proven experience in designing, developing, and implementing ServiceNow solutions.">
  • Proficiency in JavaScript, HTML, CSS, and other web development technologies.">
  • Strong understanding of ServiceNow architecture and data model.">
  • Experience with ServiceNow integration methods, including REST and SOAP APIs.">
  • Knowledge of ITIL processes and best practices.">
  • Bachelor's degree in computer science, Information Technology, or a related field.">
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Desirable Qualifications:

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  • ServiceNow Certified System Administrator (CSA) is required.">
  • Additional certifications such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable.">
">Preferred Qualifications">

Agile/Scrum Methodologies:

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  • Experience with Agile/Scrum methodologies is highly desirable.">
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Cloud Platforms:

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  • Familiarity with additional ServiceNow products and modules.">
  • Knowledge of cloud platforms and technologies.">
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About Us

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We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

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We are committed to expanding our diverse and inclusive workforce.

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