Technical Integration Consultant

1 day ago

Cebu City, Central Visayas, Philippines beBeeIntegration Full time $1,000,000 - $1,200,000
Job Title: Technical Integration Specialist

Description:
This key role plays a pivotal part in ensuring seamless client onboarding with an intense focus on technical integrations. The successful candidate will be responsible for overseeing CRM integration, API connectivity, and related technical workflows during the implementation process.

Main Responsibilities:
  • Technical Integration Execution — Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding to ensure accuracy and stability.
  • Backend Problem-Solving — Proactively identify, diagnose, and resolve complex system errors, data sync issues, and configuration challenges by working closely with product and engineering teams.
  • Internal Collaboration — Partner with implementation managers, customer success managers, and sales engineers to align technical work with client requirements while primarily focusing on backend execution.
  • Workflow Optimization — Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Testing & Quality Assurance — Perform thorough end-to-end testing of integrations before launch to guarantee they meet performance and functional requirements.
  • Data Mapping & Configuration — Manage and validate data flows between systems to ensure integrity and proper synchronization.


Essential Skills and Qualifications:
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong troubleshooting and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
  • Experience in a remote work environment with self-reported KPIs.

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