Operations Manager/Supervisor
2 weeks ago
- General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service.
- Providing customer service and support via phone, online chat, or text including:
- Call center-based customer support in response to a high volume of low complexity inquiries
- Customer issues analysis and resolution
- Acting as liaison between customers, production, and distribution departments related to specific customer orders.
- Providing technical and non-technical customer support in a walk-in service center.
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Inquiry Management Operations Supervisor
4 days ago
Taguig, National Capital Region, Philippines Citigroup Inc. Full timeAt Citigroup Inc., we believe in creating a culture of excellence and teamwork that helps our employees succeed.We're committed to supporting our employees' growth and development through ongoing training and development opportunities.We're currently looking for a highly skilled professional to join our team as an Inquiry Management Operations Supervisor...
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Operations Supervisor
1 week ago
Taguig, National Capital Region, Philippines Myglit Full timeTaguig, National Capital Region, PhilippinesOperations Supervisor (Retail Account)Myglit Taguig, National Capital Region, Philippines3 days ago Be among the first 25 applicantsJob title: Operations Supervisor (Retail Account)Work Setup: Brick and Mortar in MckinleyShift: Shifting ScheduleSD: ASAPJob Description:Manage and Lead a team of agents for a Retail...
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Operations Supervisor
5 days ago
Taguig, National Capital Region, Philippines Go-Get Data Consultancy Full timeAbout Go-Get Data ConsultancyAt Go-Get Data Consultancy, we are committed to delivering exceptional customer experiences across multiple sub-families for business and/or end-consumer customers.We are seeking a highly skilled Operations Supervisor to join our team. This role will be responsible for providing customer service and support via phone, online...
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Workforce Management Supervisor Y10
6 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented...
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Y42 Facility Operations Supervisor
2 weeks ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeWe're Hiring Operations Supervisor Are you a strong leader with a passion for driving team success? Join us as an Operations Supervisor and take your career to the next levelKey Responsibilities:Supervise, coach & mentor a team of customer service representatives Monitor productivity, quality & ensure policy adherenceAnalyze performance metrics & implement...
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Transportation Operations Supervisor
4 days ago
Taguig, National Capital Region, Philippines Lioll & Chu Carriers OPC Full timeAbout the RoleWe are seeking an experienced Fleet/Transport Supervisor to join our team at Lioll & Chu Carriers OPC. The successful candidate will be responsible for overseeing the day-to-day operations of our fleet, ensuring that all deliveries are made on time and that our vehicles are well-maintained.Key ResponsibilitiesManage and supervise a team of...
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Merchant Operations Supervisor
3 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the Job:The Merchant Operations Supervisor will be tasked with taking care of the admin/merchant/clerk (partners) onboarding process, identifying potential risks in current processes, and providing insights to stakeholders. The perfect candidate should be comfortable mentoring and guiding a team, comfortable with people across the organization, and...
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Y42 Facility Operations Supervisor
6 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeWe're Hiring Operations Supervisor Are you a strong leader with a passion for driving team success? Join us as an Operations Supervisor and take your career to the next levelKey Responsibilities:Supervise, coach & mentor a team of customer service representativesMonitor productivity, quality & ensure policy adherenceAnalyze performance metrics & implement...
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Merchant Operations Supervisor
5 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the Job:The Merchant Operations Supervisor will be tasked with taking care of the admin/merchant/clerk (partners) onboarding process, identifying potential risks in current processes, and providing insights to stakeholders. The perfect candidate should be comfortable mentoring and guiding a team, comfortable with people across the organization, and...
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Warehouse Operations Supervisor
1 week ago
Taguig, National Capital Region, Philippines Aboitiz Foods Full timeJob DescriptionThe Warehouse Operations Supervisor is responsible for overseeing and managing daily warehouse operations to ensure efficient, accurate, and timely handling of inventory and goods. This role is critical in achieving operational excellence and meeting business goals through optimized workflows, resource allocation, and compliance with...
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Advertising Operations Supervisor
4 days ago
Taguig, National Capital Region, Philippines WHR Global Consulting Full time**Account Supervisor for Digital Advertising Job Description**We are seeking a seasoned Advertising Operations Supervisor to join our team. As a key member of our client services department, you will be responsible for managing client relationships, developing and executing digital advertising campaigns, and leading cross-functional teams.Key...
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Operations Supervisor
5 days ago
Taguig, National Capital Region, Philippines Go-Get Data Consultancy Full timeJob title: Operations Supervisor (ANZ Domestic)Work Setup: Brick and MortarShift: Flexible ScheduleSalary: 35K max rateFormer employee of Teleperformance, either through a third party or directly. Not eligible for rehire.Must have worked in a BPO setting; experience in other sectors is not accepted.General Customer Service Responsibilities:Includes post-sale...
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Operations Supervisor
20 hours ago
Taguig, National Capital Region, Philippines Bosch ASEAN Full timeOperations Supervisor (BPO setup)At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.Established in 1985 as a monitoring center and provider...
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Workforce Manangement Supervisor
2 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeThe WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center. The role also includes overseeing...
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Workforce Manangement Supervisor
2 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeThe WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center. The role also includes overseeing...
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Operations Manager
5 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Overview">The role of the Workforce Management Supervisor is crucial in ensuring the optimal functioning of our contact center. This position oversees all operational support aspects, including staffing, scheduling, forecasting systems, and policies.">Salary and Benefits">A competitive salary of up to $35K Max RateA comprehensive benefits package...
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Operations Manager
16 hours ago
Taguig, National Capital Region, Philippines Bosch ASEAN Full timeJob DescriptionAs a seasoned Operations Supervisor, you will be responsible for managing day-to-day activities of all projects, creating a customer-focused environment that motivates and empowers teams to deliver high-quality customer service.Key Responsibilities:Team Management: Manage the performance of team members, provide coaching and feedback, and make...
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Financial Operations Supervisor
7 hours ago
Taguig, National Capital Region, Philippines Hizon's Restaurant and Catering Services Inc. Full timeAbout UsHizon's Restaurant and Catering Services Inc. is a leading foodservice provider that offers a wide range of culinary solutions to clients across the country.Job ResponsibilitiesThe Accounting Supervisor will play a critical role in ensuring the smooth operation of our finance function. Key responsibilities include:Managing multiple financial tasks...
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Operations Manager
5 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeJob OverviewNeksjob Philippines is seeking a highly skilled Operations Supervisor to join our team. This role involves overseeing the daily operations of our customer service department, ensuring that our customers receive exceptional service.
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Operations Supervisor Job
5 days ago
Taguig, National Capital Region, Philippines Teleperformance Full timeOverview of the RoleAs an Operations Supervisor at Teleperformance, you will be responsible for overseeing the day-to-day operations of the call centre, ensuring exceptional service delivery and driving team performance to achieve business objectives.Your Key Responsibilities:Manage and coach a team of customer service representatives, providing guidance,...