Workforce Management Supervisor Y10
6 days ago
Extensive knowledge and experience in Workforce Management (WFM)
Job Description:
The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center. The role also includes overseeing contact center quality issues and supporting system implementation. As a supervisor, you will manage a team of individual contributors and be responsible for operational decisions and day-to-day processes.
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Workforce Planning Strategist
5 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeNeksjob Philippines seeks a seasoned Workforce Management Supervisor Y10 to lead our contact center operations. As a key member of our team, you will oversee all operational support aspects, ensuring efficient workforce management processes and high-quality training programs.
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Operational Efficiency Manager
5 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeThe role of Workforce Management Supervisor Y10 at Neksjob Philippines involves overseeing contact center quality issues and supporting system implementation.You will manage a team of individual contributors and be responsible for operational decisions and day-to-day processes. This is a challenging opportunity for an experienced professional to make a...
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Workforce Manangement Supervisor
2 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeThe WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center. The role also includes overseeing...
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Workforce Manangement Supervisor
1 week ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeThe WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented and monitor the performance of training programs across the contact center. The role also includes overseeing...
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Workforce Optimization Supervisor
4 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeJob Overview:We are seeking a highly skilled Workforce Management Supervisor to join our Neksjob Corporation team. In this role, you will be responsible for overseeing the operational support aspects of our contact center, including staffing, scheduling, and forecasting systems.Key Responsibilities:Develop and implement strategies to improve contact center...
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Workforce Management Supervisor
1 week ago
Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full timeHGS Offshore Staffing Solutions (HGS OSS)NegotiableOn-site - Taguig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionRole PurposeThe Workforce Management Supervisor is responsible for forecasting, optimizing, scheduling, interaction volume monitoring, and making necessary recommendations adjustments. This includes determining and communicating work...
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Operational Workforce Management Director
4 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeThe Role of a WFM Supervisor at NeksjobAbout the Job:We are seeking an experienced Workforce Management (WFM) Supervisor to join our team at Neksjob. The ideal candidate will have extensive knowledge and experience in WFM, with a proven track record of efficiently implementing workforce management processes.Responsibilities:Oversee all operational support...
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Workforce Management Operations Lead
4 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeJob Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. Key areas of focus include workforce management processes, training programs, and quality issues.Key Responsibilities:Ensure efficient implementation and monitoring of...
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Workforce Optimization Lead
4 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Job Summary">We are seeking an experienced Workforce Management Supervisor to join our team at Neksjob. As a key member of our contact center operations team, you will be responsible for leading the development and implementation of workforce management strategies.">Key Responsibilities">Develop and implement effective workforce management plans to...
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Workforce Management
1 week ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeJob Description:The Workforce Assistant Manager is responsible for supervising and developing a workforce management team that creates effective schedules to handle the workload and efficiently manages real-time operations while communicating performance results. This role involves leading, developing, and coaching a team of workforce analysts and...
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Workforce Management Associate Manager
2 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob OverviewTASQ Staffing Solutions is a leading provider of workforce management solutions. We are seeking an experienced Workforce Management Associate Manager to join our team.About the RoleThis role is responsible for planning and managing the staffing needs of our contact center. The successful candidate will have a strong background in workforce...
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Senior Workforce Manager
3 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob OverviewTASQ Staffing Solutions is seeking a skilled Workforce Manager to lead our staffing operations. As a key member of our team, you will be responsible for creating and implementing effective workforce management strategies that align with our business goals.Key ResponsibilitiesSupport the Team: Optimize staffing levels using forecasts and other...
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Workforce Management Manager
7 days ago
Taguig, National Capital Region, Philippines Tata Consultancy Services Full timeDirect message the job poster from Tata Consultancy ServicesTalent Acquisition at Tata Consultancy ServicesJob Summary:The Workforce Management (WFM) Manager is responsible for overseeing and optimizing workforce planning, forecasting, scheduling, and resource allocation within the organization. The WFM Manager ensures that the appropriate number of staff is...
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Workforce Management Manager
2 weeks ago
Taguig, National Capital Region, Philippines GSS PH Full timeRequirements:Bachelor's DegreeMinimum 8 – 10 years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting. Experience of working in a consulting environment on global client projects in areas of time & attendance, workforce management transformation and shared services advisory.Experience in team...
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Workforce Management Professional
2 days ago
Taguig, National Capital Region, Philippines GSS PH Full timeAbout the Role">As a Workforce Management Manager at GSS PH, you will play a crucial role in leading workforce management transformation initiatives for our global clients. With a strong background in time and attendance, scheduling, and payroll consulting, you will drive strategic projects from planning to implementation, ensuring effective project resource...
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Workforce Management Senior
2 weeks ago
Taguig, National Capital Region, Philippines GSS PH Full timeRequirements: Bachelor's Degree3-5+ years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting. Experience of working in a consulting environment on global client projectsExperience and working knowledge of one or more global payroll platforms such as ADP (Global View, Workforce Now), UKG/Kronos SAP,...
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Workforce Management Director
7 days ago
Taguig, National Capital Region, Philippines Tata Consultancy Services Full timeJob DescriptionThe Workforce Management (WFM) Manager plays a pivotal role in overseeing and optimizing workforce planning, forecasting, scheduling, and resource allocation within the organization.Main ResponsibilitiesWorkforce Planning:Analyze historical data and trends to predict future staffing needs and demand fluctuations.Collaborate with operational...
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Workforce Optimization Manager
2 days ago
Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time**Job Description:**The Work Force Management role at Welsend Global Services Inc. is responsible for overseeing various aspects of workforce management, including Real-Time Monitoring and Adjustment, Performance Management and Reporting, and Cross-Departmental Collaboration.**Responsibilities:**Scheduling and Work Hour Management: Develop employee schedules...
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Data Privacy Manager
4 days ago
Taguig, National Capital Region, Philippines Trinity Workforce Full timeAbout the RoleAt Trinity Workforce, we are committed to protecting our customers' data and ensuring compliance with evolving laws. As a Data Privacy Manager, you will play a crucial role in developing and implementing program controls and protocols that support our business objectives.Key Responsibilities:• Evaluating and creating program controls and...
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Contact Center Supervisor
4 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeContact Center Operations Supervisor">The Workforce Management Supervisor is a critical role within our contact center operations team. This position is responsible for overseeing all aspects of contact center operations, including staffing, scheduling, forecasting, and policy development.">Main Responsibilities">Develop and implement effective contact...