Sales Operations Manager

6 days ago

Angeles City, Central Luzon, Philippines TaskUs Full time

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does an Operations Manager do? Think of yourself as the leader of your department, helping Teammates and Team Leaders reach their fullest potential and meet their KPIs/Targets consistently to make sure that they deliver a Ridiculously Good customer experience to our clients.

Your tasks center on managing relationships with Teammates and Team Leaders, and developing their daily work-related skills and practices. As an Operations Manager, you will:

  1. Devise effective plans on how each Teammate and Team Leader could reach their targets;
  2. Identify the strengths and weaknesses of Teammates and Team Leaders and guide/develop them accordingly;
  3. Assign tasks that would capitalize Teammates and Team Leaders' strengths while addressing their weaknesses;
  4. Gain the trust and respect of your team members, which includes reaching out, having short chit-chats, and conducting regular one-on-one sessions that make them feel valued and respected;
  5. Add, improve, or eliminate daily processes and practices to bolster the aforementioned duties and responsibilities.

Requirements:

  • At least 3 years of working experience in customer experience operations and management roles
  • At least 1 year sales experience
  • Skills in leading and managing an operations team
  • Good track record of meeting and delivering targets
  • Great verbal and written communications skills
  • Aptitude for multi-tasking and working in a fast-paced environment
  • Ability to take the lead in analyzing situations and data

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

#J-18808-Ljbffr

  • Sales Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full time

    The Sales and Operations Manager will be responsible for leading, mentoring, and managing a team of sales professionals and operations staff to achieve and exceed sales targets and operational goals. This role requires a strategic thinker with a strong understanding of contact center operations, excellent leadership skills, and a proven track record in sales...

  • Operations and Sales Strategy Manager

    3 days ago

    Angeles City, Central Luzon, Philippines MCI Full time

    Job SummaryWe are seeking an experienced Call Center Operations Executive to join our team. As a key member of our operations team, you will be responsible for developing and implementing operational strategies that drive business growth and improve customer satisfaction.The successful candidate will have a proven track record of success in a similar role,...

  • Sales Operations Director

    2 days ago

    Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full time

    We are looking for a highly skilled Telco Sales and Operations Executive to join our team at Universal Access and Systems Solutions Inc.The successful candidate will have a strong understanding of contact center operations, sales strategies, and industry trends, as well as excellent leadership, communication, and interpersonal skills.About the Role:The Telco...

  • Telecom Sales and Operations Executive

    2 days ago

    Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full time

    Universal Access and Systems Solutions Inc. is seeking a highly motivated and experienced Contact Center Leadership Specialist to join our team.The ideal candidate will have a strong background in contact center operations, sales strategies, and leadership, with a proven track record of driving revenue growth and exceeding targets.About the Role:The Contact...

  • Director of Operations Management

    3 days ago

    Angeles City, Central Luzon, Philippines MCI Full time

    About the RoleMCI is seeking an experienced Operations and Sales Strategy Manager to join our team. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies that drive business growth and improve customer satisfaction.The successful candidate will have a proven track record of success in a similar...

  • Director of Operations Management

    2 days ago

    Angeles City, Central Luzon, Philippines Mass Markets Full time

    Job DescriptionThe Director will be responsible for overseeing contact center operations, including management of supervisors, quality control, production, and hours. This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving sales growth.The Director will work closely with corporate leadership to...

  • Junior Sales Manager

    7 days ago

    Angeles City, Central Luzon, Philippines Vanity Connections Careers Full time

    Job Title: Junior Sales ManagerThe Junior Sales Manager at Vanity Connections is a key role responsible for driving sales, pursuing new business, delivering exceptional customer service, and managing inventory. The ideal candidate is an experienced sales professional preferably with experience in B2B Sales in the beauty and personal care category.Job...

  • Operations Manager

    3 weeks ago

    Angeles City, Central Luzon, Philippines Novanox LTD Full time

    Job Summary:We are looking for an experienced Operations Manager to oversee and optimize our daily operations, manage our sourcing and logistics processes, and lead cross-functional teams towards achieving our business objectives. This individual will play a key role in ensuring efficiency across our workflow, maintaining high standards in client relations,...

  • Manager of Sales Operations

    3 days ago

    Angeles City, Central Luzon, Philippines Sutherland Full time

    About SutherlandWe provide new keys for businesses, people they work with, and customers they serve.We tailor proven and rapid formulas to fit their unique DNA.Key ResponsibilitiesYou will drive results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and attrition.You will manage administrative...

  • Sales Operations Support Specialist

    2 weeks ago

    Angeles City, Central Luzon, Philippines DUBOR Asia Full time

    DUBOR Asia Clark Freeport and Special Economic Zone, Central Luzon, PhilippinesAre you the kind of person who loves making things run smoothly behind the scenes? Do you get a thrill from optimizing processes, supporting a rockstar sales team, and making sure no detail falls through the cracks? If so, you might just be our next Sales Operations Support...

  • Business Operations Manager

    5 days ago

    Angeles City, Central Luzon, Philippines Clark Outsourcing Full time

    OverviewWe are seeking a proactive and results-driven Business Operations Manager to oversee and develop a high-performing team of Sales, Graphic Designers, and Accounts personnel. The role requires strong leadership to drive performance, maintain service excellence, and support business growth.

  • General Operations Manager

    1 day ago

    Angeles City, Central Luzon, Philippines GIADAS GROUP Full time

    Duties/Responsibilities:Plans and organizes daily activities related to production and operations.Measures productivity by analyzing performance data, financial data, and activity reports.Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.Oversees the shipping and receiving...

  • Sales Operations Associate

    4 days ago

    Angeles City, Central Luzon, Philippines Mass Markets Full time

    About Mass MarketsWe are a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet the diverse needs of our clients. Our commitment to excellence and focus on innovation have established us as a trusted partner in the industry.Job SummaryWe are seeking a detail-oriented and proactive Sales Support Specialist to join our...

  • Operations Manager

    1 week ago

    Angeles City, Central Luzon, Philippines Clark Outsourcing Full time

    Position Title: Operations Manager (Sales)Work Set Up: On-SiteSchedule: 10:00 PM to 6:30 AM PHTJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a proactive Operations Manager (Sales) to oversee and develop a high-performing team of Sales, Graphic Designers, and Accounts personnel. The role...

  • Operations Manager

    6 days ago

    Angeles City, Central Luzon, Philippines Hr1001 Full time

    Job Summary:We are seeking an experienced Operations Manager to oversee call center staff and drive performance improvement.Key Responsibilities:Hiring, training, and developing call center representatives to meet customer needsMotivating and coaching employees to achieve performance goalsIdentifying cost-saving opportunities through process streamlining and...

  • Sales and Resort Manager

    4 days ago

    Angeles City, Central Luzon, Philippines Gecko Hospitality Full time

    About UsWe are a renowned hospitality leader seeking a skilled Sales Manager to enhance our team's performance. Our organization is dedicated to delivering unparalleled guest experiences, recognizing and addressing guests' needs, and surpassing their expectations.Job RoleThe Sales Manager will focus on marketing and selling resort and restaurant facilities...

  • Operations Management Specialist

    7 days ago

    Angeles City, Central Luzon, Philippines Majorel Full time

    We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. As an Operations Management Specialist, you will be responsible for tracking sales performance in line with required cadence and identifying areas of...

  • Operations Manager

    1 week ago

    Angeles City, Central Luzon, Philippines On Spot Global Corporation Full time

    ShareJob DescriptionDescriptionPosition OverviewWe are looking for a dynamic and experienced Operations Manager to lead and elevate our customer service operations. The ideal candidate is a results-oriented leader with a strong passion for delivering outstanding customer experiences. This role requires a blend of strategic leadership, operational expertise,...

  • Content Operations Manager

    6 days ago

    Angeles City, Central Luzon, Philippines Link Full time

    Job DescriptionWe are looking for a skilled Content Operations Manager to oversee the day-to-day operations of our webshop content management system. This includes managing content, coordinating updates, and ensuring seamless communication between teams.Your Key ResponsibilitiesYou will lead the collection, processing, and publication of webshop content.You...

  • Sales and Marketing Manager

    7 days ago

    Angeles City, Central Luzon, Philippines Cyzerg Full time

    About the Company:Cyzerg is a warehouse technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and...