Content Operations Manager
6 days ago
Job Description
We are looking for a skilled Content Operations Manager to oversee the day-to-day operations of our webshop content management system. This includes managing content, coordinating updates, and ensuring seamless communication between teams.
Your Key Responsibilities
- You will lead the collection, processing, and publication of webshop content.
- You will serve as the primary point of contact for teams requiring assistance with webshop updates.
- You will develop and deliver training programs to empower other users to update their own content.
- You will manage and respond to customer inquiries and requests for help via our helpdesk portal.
- You will collaborate with our IT department to troubleshoot technical issues impacting business-as-usual activity.
- You will work closely with our business departments to identify opportunities for growth and implement strategies to increase sales across multiple markets.
- You will maintain and enhance the quality of our webshop content.
- You will participate in testing and implementing new webshop features and functionalities.
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