Content Operations Manager

6 days ago


Angeles City, Central Luzon, Philippines Link Full time

Job Description

We are looking for a skilled Content Operations Manager to oversee the day-to-day operations of our webshop content management system. This includes managing content, coordinating updates, and ensuring seamless communication between teams.

Your Key Responsibilities

  1. You will lead the collection, processing, and publication of webshop content.
  2. You will serve as the primary point of contact for teams requiring assistance with webshop updates.
  3. You will develop and deliver training programs to empower other users to update their own content.
  4. You will manage and respond to customer inquiries and requests for help via our helpdesk portal.
  5. You will collaborate with our IT department to troubleshoot technical issues impacting business-as-usual activity.
  6. You will work closely with our business departments to identify opportunities for growth and implement strategies to increase sales across multiple markets.
  7. You will maintain and enhance the quality of our webshop content.
  8. You will participate in testing and implementing new webshop features and functionalities.


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