Customer Service Representatives
1 week ago
We areseeking highly motivated and customer-oriented individuals to join our dynamic team as Customer Service Representatives (Retail Account) in our Iloilo City office. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, handling various non-voice account-related inquiries and tasks.
What we're looking for
- At least a senior high school graduate
- Excellent communication and interpersonal skills, with the ability to listen actively and respond effectively
- Strong problem-solving and critical thinking skills, with the ability to think on your feet
- Proficiency in English and the local language, with the ability to write and speak clearly and concisely
- Familiarity with customer service software and tools, such as CRM systems and ticketing platforms
- A customer-centric mindset, with a genuine desire to provide exceptional service
- Flexibility to work in a fast-paced, dynamic environment and adapt to changing priorities
If you're passionate about delivering outstanding customer service and are eager to join a company that values its employees, we encourage you to apply now.
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