Administrative Assistant

3 weeks ago

Cebu City, Central Visayas, Philippines KMC Solutions Full time

The Sales Operations Specialist (Administrative Assistant) will be responsible for ensuring that sales-related activities are executed efficiently and effectively.

Essential Duties and Responsibilities

  • Supporting the sales team in achieving their goals by managing and coordinating aspects of the sales process.
  • Managing the sales pipeline and ensuring that all opportunities are tracked and followed up on in a timely manner.
  • Coordinating sales meetings and conference calls, preparing sales presentations, and providing administrative support to the sales team.
  • Conducting research on potential clients and competitors, and providing insights to the sales team to help them develop effective sales strategies.
  • Providing excellent customer service to internal and external stakeholders and responding to their inquiries in a timely and professional manner.
  • Managing the sales database and ensuring that all data is accurate and up-to-date so that sales reports and dashboards track performance accurately.
  • Assisting sales and marketing with sales presentations and materials preparation.
  • Developing and maintaining a filing system for managing sales databases and updating sales records.
  • Collaborating with marketing, proposals, and finance teams on sales-related tasks.
  • Adhoc Tasks

Client Responsibilities

  • This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
  • One must be able to:
  • Manage difficult or emotional client situations
  • Respond promptly to client needs
  • Solicit client feedback to improve service
  • Respond to requests for service and assistance from clients
  • Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree (B. A.) from four-year college or university, preferably in marketing, commerce, business administration, or healthcare.
  • 2 years experience in a client facing role with similar responsibilities.
  • Experience working with PBM, or related healthcare industries preferred.
  • Excellent communication skills, both written and verbal
  • Strong organizational skills and attention to detail
  • Ability to work independently and manage multiple tasks simultaneously
  • Knowledge of sales processes and techniques
  • Proficiency in MS Office / Word, Excel, Outlook and PowerPoint.
  • Experience with Salesforce or other CRM software a plus.
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